Customer Service Representative Job at Brooksource

Brooksource Salt Lake City, UT

Customer Service Representative

Salt Lake City, UT- MUST BE LOCATED IN SLC

12 Month + Contract

Experience:

  • ​​3-5 years banking industry experience or 1-3 years customer service background​

Knowledge, Skills and Abilities:

  • ​​Excellent knowledge of multiple business area processes and procedures​
  • ​​Excellent knowledge of applicable department systems​
  • ​​Demonstrated ability to manage multiple priorities in a time-sensitive environment
  • ​Ability to maintain composure and professionalism while troubleshooting and resolving complex customer issues. ​
  • ​​Familiarity with Microsoft applications with emphasis on Word/Excel​
  • ​​Excellent oral/written communication skills​
  • ​​Excellent data entry skills​
  • ​​Proven ability to consistently meet individual/team/department goals​

Other:

  • ​​Has developed specialized skills or is multi-skilled through job-related training​
  • ​​Takes a broad perspective to problems and identifies new, less obvious solutions​
  • Completes work with a limited degree of supervision
  • Proven ability to meet strict attendance guidelines

Education:

  • ​​High School Diploma or Equivalent​

Job Types: Full-time, Contract

Pay: $13.00 - $16.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Salt Lake City, UT: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Call center: 2 years (Required)
  • Customer service: 3 years (Required)
  • Data entry: 2 years (Required)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location




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