ACT is seeking a Customer Service Representative focused on interfacing with all potential and existing customers for new and existing orders, returns and general customer service inquiries. We are a fast-growing organization who manufactures an extensive range of rugged military power supplies and power related products. Our customers rely on us to provide innovative solutions to stand up to their most demanding applications.

Our Culture: Every employee is an integral part of the business and ACT strives to provide an environment that encourages teamwork, creativity and innovation. ACT’s growth and success is the direct result of the people who work here and our organizational values.

Our Vision: To be recognized as a leading Power Solution source for defense, aerospace and other high reliability industrial and commercial applications.

Our Mission: To design, profitably manufacture and market reliable, high quality power solutions.

Qualifications:

• High School diploma/GED.
• Outstanding written and verbal communication skills.
• Intermediate to advanced computer experience to include ERP systems and MS Office (Outlook, Word and Excel).
• Must be able to manage multiple projects and prioritize work to complete assignments in a logical and efficient manner.
• Demonstrated problem solving ability and strength in effectively communicating with others to build positive working relationships and reach creative solutions to satisfy objectives.
• Excellent organizational skills, ability to balance immediate/long-term priorities and exceptional multitasking skills are a necessity.
• An enthusiastic self-starter with a strong drive to improve existing processes is highly desired.

Full benefits package offered including medical, dental, vision, disability, life insurance, 401K plan with company match, holidays, PTO and Employee Stock Ownership Plan (ESOP).

For more information, please visit our website at https://www.actpower.com/about-us/careers/.

This position may require exposure to information which is subject to US export control regulations, i.e. the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). All applicants must be U.S. persons within the meaning of U.S. regulations as defined by ITAR.

ACT is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Middletown, PA 17057: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What pay rate are you seeking?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person

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