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Are you working in the food service industry?

Are you working in the hotel industry?

Are you working in fast food?

Are you working in the apartment management world?

Are you working in the retail/sales world?

Are you working crazy hours in a grocery store?

Are you working in the military field?

ALL of your skills transfer over to self-storage very well and you can grow with us! Ready to take your skills where you can shine and you’ll be valued?

Westport Properties/US Storage Centers (“USSC”) is a top 10 self-storage management company in the country with over 10 million rentable square feet under management with hundreds of locations in multiple states. Founded in 1985, we have built a premier management platform in the industry. Since its inception, USSC has helped thousands of its customers organize their lives by delivering convenient and affordable self-storage solutions.

WHY JOIN OUR GROWING TEAM?

Competitive Pay

Amazing Benefits

Fun Work Environment

Employment Stability

No late nights or early mornings

SAFE work environment

Multiple ways to bonus

Tremendous Growth Opportunities – Over 60% of our field leadership has been promoted from within!

We’re seeking hardworking and energetic self-starters to manage our self-storage facilities. Previous retail, restaurant, hospitality and/or self storage experience is a plus. Our outstanding benefit package includes multiple bonus programs, health, dental, vision and life insurance, and an opportunity to grow! Be a part of a dynamic and diverse team that values you as a person and what you can bring to our team and how we can help you grow with us!

Job Title: Assistant Manager

Reports to: District Manager

Direct Reports: None

Department: Operations

Location: this position will be servicing the following locations: Dallas - Gannon Ln, Dallas, Duncanville - Duncanville Road, Lancaster - Houston School Rd, and Lancaster - I-35 - Here we GROW again!

FSLA Status: Non-Exempt

Position Status: Full-time

Work Schedule: 9:00-6:00PM – subject to change; must be able to work on weekends

Pay Range: $13.00 - $14.00 per hour

Travel: Occasional 25-50% of the Time

Here’s a big list of details for those with questions about the position who want to read on, or feel free to apply today and meet with us to discuss you joining the team and we can show you around in person!

The open position is a full-time position working with an opportunity for advancement with one of the leading providers of self-storage in the United States. This position contributes to facility profitability by developing and maintaining mutually beneficial business relationships and being committed to customer satisfaction. This Manager pays close attention to detail and has general sales, marketing and computer skills.

Key Essential Functions & Area of Responsibilities

• Responsible for the sales, marketing, occupancy, and delinquency management of the facility
• Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries
• Shows, rents and cleans self-storage units as well as actively selling and maintaining supplies of moving and packing materials
• General management of the office including but not limited to opening and closing the office on time each day, keeping and balancing petty cash, making daily bank deposits and preparing daily, weekly and monthly reports as required by management
• Keeping the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relation skills as approved by management
• Maintains all required tenant documentation in a neat and orderly manner as directed by management
• Controls delinquencies through telephone contact and letters on a scheduled basis including sending out monthly invoices
• Cleans space(s) as vacated, hallways, and grounds as needed. Clean office and restrooms daily
• Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily
• Assist in preparing units for auction as prescribed by law, and approved by management
• Effectively communicates with management and fellow associates

• Regular worksite attendance in accordance with Company’s Attendance Policy is required for this position
• Other Duties As Assigned
  • Periodic special projects and duties may be assigned based on Company need and requirements
  • Must be able to perform a variety of duties, often changing from one task to another, with frequent interruptions or distractions and within tight deadlines

Qualifications Requirements

• Customer service, retail sales, marketing experience is preferred
• Successful record of accomplishment of sales and marketing skills in the self-storage or retail industry is preferred
• Ability to pay close attention to detail
• Valid driver's license and reliable form of transportation are required in order to perform essential functions of this job
• Weekend availability is required
• Possess the eagerness and work ethics to succeed in a customer service environment

Core Competencies

• General office and telephone skills are required
• Basic Computer Skills are required
• Good written and verbal communication skills
• Good organizational skills
• Proactive, self-starter, goal oriented and ability to work independently
• Maintain a positive attitude and composure
• Collaborative Team Player
• Must maintain and hold a valid State Driver’s License (if driving for Company business for the role)
• Uphold Company’s Vision, Mission Statement and Core Values

Education

• High School Diploma is required
• Some college is preferred

Physical Demands

• Stationary Position: frequently remains stationary up to 50% of the time and sitting up to 6 hours in a day
• Move/Traverse: frequently bend, stand, stoop and/or walk
• Carry Weight: infrequently carry weight and/or lift objects (light to heavy) weighing up to 50 pounds
• Hearing and Speech: frequently communicates with the ability to hear and talk on a regular basis with clients who have inquiries about their storage accounts, billing invoice or other related account matters; must be able to exchange accurate information in these situations
• Sight: frequent use of sight to detect images on computer, office documents, facility objects near and far
• Climb: occasionally ascends/descends a flight of stairs to service the lights and/or reach overhead

Work Environment

• Regular professional, office business setting
• Frequent outdoor exposure working in outdoor weather conditions
• Noise level ranges from low to moderate (if in office setting)
• Noise level ranges from moderate to high (if on property worksite)

Benefits for Full-Time Employees

• Paid time off
• Paid Holidays
• 401(k) Eligibility
• Health Benefits: Medical, Dental, Vision
• Life Insurance Benefits
• Supplemental (Flexible Spending Accounts, Disability, Cancer/Critical Care, Hospitalization, Accident)
• Recognition of Hard Work and Exemplary Performance
• Clean, Air Conditioned, Friendly Working Environment
• Discretionary Bonus Based on Several Factors

About Us

Westport Properties, Inc. is a parent company of US Storage Centers (USSC) which provides at-will, equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, marital status, disability or genetics. Furthermore, Westport Properties, Inc. expressly prohibits any form of workplace harassment and discrimination based on age, disability, color, genetics, marital status, national origin, race, religion, sex, sexual orientation, or veteran status in compliance with federal, state and applicable local laws governing employment and labor law in every location in which the company conducts business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Disclaimer

All Employees must pass a post-offer, pre-hire background screening which includes a multi-state criminal check and DMV Records in accordance with federal protected FCRA/FACTA Requirements for Investigative Consumer Reports, CA ICRA and other state mandated requirements for employment purposes. Furthermore, this job description is subject to change at any time. Nothing in this job description is meant to guarantee employment status and/or position. This job description neither restricts nor prevents management’s right to assign and/or reassign duties and responsibilities to this job at any time of the essential functions. It does not proscribe or restrict the tasks that may be subsequently assigned.

Essential Job Function for Reasonable Work Accommodation

According to the American’s with Disabilities Act (ADA), Equal Employment Opportunity Commission (EEOC) and the California Fair Employment and Housing Act (FEHA), employees must be able to perform the essential job functions with or without a reasonable accommodation. The Company will provide reasonable work accommodations to allow the employee to perform their essential job functions and duties as detailed above.