Looking for a new member to join our team of automotive professionals. We are a productive fast-paced shop, we work hard and are looking for a team member to join us in our mission to provide the best customer experience.

Requirements:

• Excellent customer service skills – we go above and beyond to serve our customers!
• Ability to type 60 wpm with high accuracy.
• Ability to type 10-key.
• Ability to pass a drug test.
• Excellent communication skills.
• Critical thinking skills – we are constantly problem solving!
• Ability to multi-task and keep up in a fast-paced environment.
• Ability to prioritize tasks and assign workflow in the most efficient way
• Detail Oriented
• Be able to remember and keep track of a lot of information - good short term memory
• Automotive knowledge helps

Job Duties

• Production management skills - manage the workflow throughout the shop - facilitate meeting our customers expectations and timelines to the best of our abilities and see that the work gets through the shop in the most efficient manner.
• Resolve any customer concerns or complaints in a professional way.
• Handle multi-line phones, texts and emails.
• Greet customers, type detailed notes about their car as they speak about what they are experiencing.
• Check in cars, photographing for damage, collecting information and entering it into the computer.
• Maintain communication with customers as their cars go through the repair process via phone, text or email.
• Type technician notes into repair orders.
• Order parts – price check between vendors, call for parts, search online for hard to find parts.

Qualifications:

• Valid drivers license
• Able to drive automatic or manual transmission cars (be willing to learn stick shift if not currently able)
• Detail oriented
• Quality focused
• Highly Organized

Monday - Friday: 7:30am - 6:30pm

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Retirement
• Employee Discount

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Seattle, WA 98119: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Please Note :
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