WHO WE ARE

HEIDENHAIN is the world’s leader in motion control solutions for high dynamic capital equipment applications including for Machine Tool, Semiconductor, Robotics, Automation, Medical, Energy and Transportation markets. As a foundation company, with headquarters based in Germany and with over 8,000 employees globally, we work to support our customers and business partners in manufacturing and other industrial market segments. We are seeking a highly motivated, CRM Administrator in our Schaumburg, IL in-person office. This position is a dual role where the candidate will work as a CRM Business Systems Administrator, and administrative assistant in the business systems administration department.

WHO YOU ARE

• You are an analytical thinker with excellent business analysis and problem-solving skills
• You are strong communicator with a passion for fostering deep working relationships
• You are a multitasker with strong computer skills
• You have proven customer service abilities and work well with others

WHAT YOU’LL DO

• Ensure that the data in CRM is up to date and accurate
• Trains employees to ensure the CRM is understood by new and existing users and helps the system to grow and evolve
• Provides support and training for staff in data entry and basic management
• Assesses various options for optimizing and customizing the system to help its growth and evolution
• Onboard new users including initial communication and basic training. Manage database access
• Enters leads into both the online pipeline system, and the CRM
• Serves as a backup for switchboard relief
• Customer Quoting
• Answers telephones, route calls, takes messages, and provides general information; greets and directs visitors; answers routine inquiries; maintains log of inquiries as required

• Act as first point of contact for potential, new and existing customers
• Establishes, maintains, processes, and/or updates files, records, and/or other documents

REQUIREMENTS:

• Bachelor's degree strongly preferred
• 1-3 years of experience in database administration

SOME OF WHAT YOU’LL ENJOY

• A competitive salary with paid time off benefits available on your first day on employment.
• An excellent benefits package including top of the line medical coverage, 401K match, parental leave, continuing education reimbursement and much more.
• Flexible work scheduling in a stable company.

EQUAL OPPORTUNITY EMPLOYER

HEIDENHAIN CORPORATION is committed to the principles of equal employment opportunity. Our practices and employment decisions, including those regarding recruitment, hiring, assignment, promotion and compensation, shall not be based on any person’s race, color, creed, religion, national origin, sex, age, ancestry, disability, physical handicap, marital status, sexual orientation, veteran status, citizenship status or other protected group as defined by law.