Customer Care Associate Job at Golden Rain Foundation
Golden Rain Foundation (GRF) at Leisure World, Seal Beach (LWSB) is currently recruiting for a full-time Receptionist / Office Assistant for our Stock Transfer Department. In this role, you can expect to be the first point of contact for the Stock Transfer Office; from answering the department telephones, assisting Member Records Coordinators in daily clerical tasks; assembling new member "welcome kits," issuing identification cards to residents, pet and caregiver registrations, and more.
We consider this position to be the 'concierge' of GRF. Our Stock Transfer Department maintains records of all stock ownership for the Mutual Corporations, updates resident database, and membership records for GRF.
This position is not open to LWSB members/residents to lessen the risk of exposing GRF members' confidential financial or personal information.
Who we are:
Leisure World was the first major planned retirement community in the nation. Our first residents moved in on June 6, 1962, and today there are more than 9,000 shareholders and residents who represent over a third of a population of the City of Seal Beach. We are a premier community with national recognition for active adults 55 and over. Our community is spread over 542 park-like acres which offers resort style living with all the amenities of small-town living. GRF has been serving the needs of this community since its inception, and we have many employees who love working here so much they've stayed for over 25 years!
Your Work Schedule, Compensation & Benefits:
- Full-time, non-exempt (hourly).
- Hours: Monday-Friday 8am-4:30pm.
- This position is 100% on-site.
- Benefits eligibility after your first 30-days of employment to include: Medical, Dental, Vision, Life Insurance, FSA, 401(k), Pet Insurance and more!
What you will be doing:
This position is responsible for performing a variety of clerical functions as well as being the initial point of contact for the Stock Transfer department. You can expect to field a variety of calls relating to the membership within the community, pet registration, caregiver registrations, trusts, membership identification cards, client relations, and more. As time permits, you may be called upon to assist Member Records Coordinators in clerical support.
• 2 years of relevant experience
- Ability to handle a high volume of calls.
- Excellent attention to detail.
- Phenomenal customer service.
- Superior organization skills.
- Ability to follow established procedures and detailed instructions as directed.
- Highly proficient computer skills including MS Office, databases.
- Demonstrated excellent in teamwork and collaboration.
- Professional demeanor.
- Willingness and eagerness to learn.
• Office administration
- HOA industry
Hourly Pay Range is $20.79 per hour up to $28.27 per hour.
Compensation offered will be based on job experience and other job-related factors.
If this position sounds appealing, we encourage you to apply.
Resumes submitted without a completed online application may not be considered.
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.