Redi Carpet is the nation's largest flooring provider to the multifamily (i.e., apartment) industry, operating in 27 States and 34 cities. At Redi Carpet, how we conduct our business and treat our customers and employees is at the core of what we do. We are passionate about providing top-notch service to our customers and committed to creating a collaborative, growth-oriented work atmosphere for our employees. We strive for excellence in enhancing the experience of those we serve and employ.
Redi Carpet was founded in 1981 on the unique concept of offering next day installation. Today, the company continues to be an innovative force in the industry, offering a variety of special customer services, creative marketing concepts, and value-added products. During the last three decades, Redi Carpet has grown to be one of the largest suppliers of flooring to the apartment industry. The company is in the top 10 list of all flooring companies in the United States ranked by dollar volume.
Our Vision: To be recognized by our customers, employees, and suppliers as the best flooring contractor in the country.
Our Culture: Distinguishes Redi Carpet as the leader in the multi-family flooring industry and our core values are the principles that guide everything from our company strategy to our individual actions.
Our Core Values: We Are Customer Obsessive. We Are Self-Disciplined. We Are Nice. We Keep Our Branches Clean. We Are Safe.
Credit & Collections Specialist
Position Summary
This entry level position is a great place to begin and grow your career!
Are you great with people? Do you enjoy reaching goals and learning new skills? The Credit Specialists are primarily responsible for collecting past due payments from our customers and enforce collection policies using diplomacy and tact.
What you can expect from us: Health, Dental, Vision, Life Insurance, 401k, vacation, sick, volunteer time off
Responsibilities (include, but not limited to the following)

• Generate and review aging reports
• Initiate collection calls
• Maintain notes in the Redi Carpet System
• Process credit card payments
• Approve credit releases
• Place accounts on credit hold
• Send 10-day demand letters
• File liens
• Forward uncollectable accounts to Corporate Credit Manager for legal resolution

Important Goals and Deadlines

• Over 60-day receivables at or less than 15% of total aged balance
• Begin collection calls for any account when payment status reaches “45 days-slow”
• Immediately forward bankruptcy notifications to Corporate Credit Manager

Qualifications

• 0-3 years of credit and collection experience
• Good negotiating skills
• Strong organizational skills
• Persistence
• Ability to understand and communicate collection policies and payment terms
• Basic computer skills especially MS Excel, MS Word and Outlook
• High school diploma or GED

When you join Redi Carpet, you join a family. As a family-owned business, we believe our people are our most important asset. The expertise, teamwork, self-discipline, diversity, and dedication of our employees are the lifeblood of the organization. From a great work atmosphere to collaborative colleagues to competitive compensation, we are committed to creating an environment where our employees will grow personally and professionally in their careers.
What challenges are you looking for in the next step of your career? We offer many opportunities for professional and personal growth, including training and career development, promotions from within, and transfer opportunities. Whatever success looks like, you will find it at Redi Carpet. Your personal and professional development is a priority at Redi Carpet. We have dedicated training resources available to all employees and encourage our staff to be active participants in their career growth. From initial training and onboarding to ongoing career development through Redi-University, we invite you to be a part of Redi Carpet and start climbing the ladder of success!
Redi Carpet is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or other non-merit factor.

Job Type: Full-time

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