Position Title: Corporate QA Manager

Position Summary:

The Corporate Quality Assurance Manager implements and maintains processes in accordance with the Eagle

Railcar Services Quality Policies and Procedures, Association of American Railroads ("AAR"), Manual of

Standards and Recommended Practices, Specification for Quality, and related AAR rules and technical standards as well as Federal Railroad Administration Code of Federal Regulation. The Corporate Quality

Assurance Manager is also accountable for achieving targets established for customer satisfaction and profitability by improving quality and service delivery. The Corporate Quality Assurance Manager is responsible for creating, reviewing, analyzing, accepting, or rejecting, as applicable, reports for nonconformance data with a focus for continuous improvement. The Corporate Quality Assurance Manager must coordinate and communicate with site level QA managers to prepare for AAR, FRA, Customer or Internal Quality Assurance facility audits, certification and recertification audits and events.

Job Responsibilities

• Manages, mentors, coaches, and trains site level QA Managers.
• Leads improvement initiatives.
• Leads Quality Team communication at corporate and site level.
• Ensures implementation, oversight, and management of the Quality Assurance Program on a corporate and site level basis.
• Analyzes process nonconformance data.
• Leads and participates in continuous improvement opportunities resulting from Process Nonconformance data analysis.

• Supervises and coordinates with site level QA managers for internal, AAR and FRA audits.
• Contributes to, on a corporate level, the overall performance from the standpoints of safety, quality, and profitability.
• Works with site level QA managers to manage in-process inspection and final inspection audits to ensure compliance with quality program.
• Facilitates root cause and corrective action processes with cross-functional operations team.
• Strong background in Nondestructive Testing methods such as VT, MT, PT, UT, BLT.
• Strong background in Welding Processes, Practices and Procedures.
• Assists and collaborates with Corporate to develop NDT and Welding Procedures.

Qualifications

• Bachelor’s degree preferred.
• Minimum 5 years directly related experience in the railroad railcar repair industry in Quality Assurance.

• Working knowledge of AAR and FRA standards and specifications.
• Level III or Level II Certification in NDT methods such as VT, MT, PT, UT, BLT.
• American Welding Society CWI is preferred.
• Must be willing to travel to additional sites to train site level QA Managers.

Job Type: Full-time

Pay: $90,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Hybrid remote in Zwolle, LA 71486

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