Sindecuse Health Center at Western Michigan University is seeking a Patient Accounts Coordinator to work in the business office. The position supports insurance and billing for health center patients, and offers administrative support for business activities at the center.

The ideal candidate will have knowledge of insurance practices, a customer-service mindset, and several years of experience in a medical office setting. This person will be the primary problem-solver for insurance-related issues brought to us by patients.

This person has primary responsibility for securing pre-authorizations and posting payments. Assigned to work with other University departments on special billing arrangements.

The position offers an opportunity for fulfilling interactions helping patients learn about insurance, solving problems, and educating incoming students and families about health care at WMU. If you are a people person who is ready to work for an appreciative patient population, this is the opportunity you should pursue.

Serves as a primary contact for the department for patient billing functions, including liaison to external billing company who do the day-to-day coding and claim-submission tasks.

Applications are ONLY being accepted at the WMU employment web site: https://www.wmujobs.org/postings/706

This is an on-site, full time position in an office working with six others patient access team members committed to a positive workplace.

Job Type: Full-time

Pay: $20.00 - $21.40 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Occupational Medicine
• Primary Care
• Sports Medicine
• Urgent Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• medical insurance: 3 years (Required)

Work Location: In person

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