REQUIREMENT DETAILS

Job Title: Community Health Worker

Location: Northern Chicago
Pay Rate: $20/hr on W2
Schedule: Mon-Fri 8:30-4:30, 30 min lunchbreak
Duration: 12 month contract
Vaccination Policy: This employer requires all employees, temporary labor, consultants, and contractors to be fully vaccinated against COVID-19 by their start date (other date may be inserted if start date is not accurate), subject to approved medical or religious exemptions.

When submitting candidate please indicate which position/location they would like to be considered for.

Position 2-Zip Codes: 60620, 60619, 60617, 60621

Position 3-Zip Codes: 60651, 60614, 60622, 60610, 60301, 60302, 60303, 60304, 60618

Summary:

Community Health Care Workers (CHW) serve the community as a bridge between the member (community) and the healthcare system (providers) through outreach and education. By providing these services, CHW’s help Aetna members attain and maintain better health outcomes, improve relationships with healthcare providers and help both parties to become more acculturated with each other. This position will work under the direction of a designated professional.

Fundamental Components & Physical Requirements include but are not limited to:

• Conduct home visits with Aetna members with chronic conditions to reinforce following the care plan, adjusting tasks to fit with the member’s culture, language, and religion, improve access to care, identify health care needs, and reduce unnecessary hospitalizations.
• Educate healthcare professionals and providers on opportunities for improving and understanding the social determinants of health that may be impacting member’s health and treatment plan through various communication channels.
• Build and maintain positive working relationships with the Aetna members, providers, nurse case managers, agency representatives, supervisors and office staff, from diverse cultural and socio-economic backgrounds. Work to reduce cultural and socio-economic barriers between clients and institutions.
• Assist with care plan implementation and Aetna member education during in-home visits, help develop care management strategies, and work with team members to provide linkages for the various health and social needs of members.
• Assist members to identify socio-economic issues that affect their overall health and develop health/social management plans and goals.
• Identify gaps and opportunities to strengthen systems of care within the member’s community and assists members in utilizing community services, including scheduling appointments with social services agencies, (including transportation vendors), and assisting with completion of applications for eligible programs.
• Assist with patient medication adherence by: instructing the member on current medication list, reviewing medications with member and assist in obtaining refills.
• Teach disease self-management (i.e. nutrition, symptom tracking and reporting).
• Accompany members to appointments as needed.
• Enter and maintain member records in electronic health record system, compile reports and complete other program documentation in a timely manner (e.g. progress notes, letters), and other administrative responsibilities as needed.

Duties:

The CHWs spend 70% of their work week in the community conducting home visits with Aetna members. While at their home office, they outreach members by phone, in hopes to schedule a home visit. They complete both scheduled & unannounced home visits.

At the home visit, the goal is for CHWs to:

• complete a brief health screening
• educate about health plan benefits and incentive programs
• Identify and address any concerns related to provider needs, pharmacy, DME, etc
• Identify and address any needs related to Social Determinants of Health, such as housing & food security.

Experience:

• At least 1 years of overall related experience conducting home visits.
• Bilingual/target population required.
• Time management skills
• 1-2 years’ experience providing clinical services; experience in community/outpatient setting preferred. Community Health Worker Certification or equivalent training and experience preferred.
• 3-5 years relevant experience.
• Experience in serving the Medicaid Populations in urban or rural environments with familiarity of local formal and informal resource networks preferred.
• Preferred skills: Mental Health First Aid, Trauma Informed Care, HIPPA, C.L.A.S. Standards, Motivational Interviewing, and specialized training in medical terminology and practices for designated health conditions.
• Meet all requirements set forth by local state i.e. first aid, CPR, TB screen, etc.
• Experience using a computer including the use of Excel and Electronic Health Records.

Job Types: Full-time, Contract

Pay: $20.00 per hour

Schedule:

• 8 hour shift

License/Certification:

• Driver's License (Preferred)

Work Location: On the road

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