Apply early as this job may be removed or filled prior to the closing date, which is approximately seven (7) days after the posting date.

Job Location: Denver
Other Potential Locations: Denver, CO; Kansas City, KS; Lincoln, NE
Anticipated Start Date: 07/03/2023
Number of Positions: 2
Salary Range: $83,500-$105,000

This position can be located in one of the following cities: Denver, CO; Lincoln, NE; Kansas City, KS and has the ability to work remote up to 50% of the time.

BNSF Railway Company is located in 28 states west of the Mississippi River and is divided into 10 divisions. The Employee Assistance Program is under the Medical and Environmental Health Department's domain and is supported by Field Medical managers, Corporate Directors, and physicians.

The Employee Assistance Program (EAP) serves the organization and employees through professional services designed to improve and/or maintain workplace productivity and healthy function and support leadership through specialized knowledge and expertise about human behavior and mental health. This position will involve face-to-face and telephonic work managing a caseload of employees presenting with a variety of life challenges including but not limited to workplace challenges; behavioral health concerns; personal and family alcohol and chemical misuse, relationship issues, parenting; work/life challenges, and recovery assistance following a disruptive event.

The successful candidate will exemplify leadership within their Division as they work within a team structure both internal to EAP and integrated within the Human Resources and Medical Department. The position may also involve additional responsibilities as assigned under the scope of employee assistance. The Employee Assistance Manager (EAM) will comply with all Department of Transportation (DOT) regulations regarding the rail industry and safety-sensitive work.

Up to 25% travel required

• Pre-planned regional travel of 1-5 days related to staff meetings, safety meetings, health fairs, training, or other business functions. Some of these meetings can also be virtual.
• Possible last-minute overnight travel for 1-4 days to provide in-person Critical Incident Response services

EAP Manager duties include:

• Consultation with, training of, and assistance to work organization leadership (managers, supervisors, and union officials) seeking to assist troubled employees, enhance the work environment, and improve employee job performance.
• Active promotion of the availability of Employee Assistance services to employees and the work organization.
• Provision of initial assessment and referral, and case management, including employees subject to 49 CFR part 240, part 242, 272, 219, and other regulatory or company requirements.
• Management of a client caseload with professionalism and proficiency utilizing electronic case management software.
• Project management of Subject Matter Expert (SME) roles as assigned.
• Collaboration with union and field leaders, human resource managers, independent providers and treatment facilities, and other internal and external entities.
• Performance of return to work planning, including case presentation staffing and collaboration with an interdisciplinary medical team.
• Development of workplace substance use prevention strategies and client relapse prevention plans.
• Delivering workplace critical incident support services as needed in response to disruptive events.
• Works cooperatively with labor and management to recruit, select and train union employees to be Peer Volunteers in support of BNSF’s Critical Incident Response program as well as recruiting union volunteers for BNSF’s Operation Stop program for alcohol and drug education and prevention.
• Engaging in provider recruitment and development of best practice care for referrals.
• Development of business relationships that promote influence within the Division and across the BNSF System.
• Professional delivery of group training and presentations such as DOT Drug and Alcohol Signs and Symptoms training, New Hire and Department specific Orientation to EAP resources, Peer Support and Operation Stop volunteer training, Resilience training, and other relevant training specific to department and industry needs.
• Occaional telephonic on call rotations for after hours 24/7 call center emergencies

BASIC QUALIFICATIONS:

• Masters degree in a clinically related field and licensed for clinical practice (Social Work, Mental Health, Professional Counselor)
• 5 years of clinical and/or EAP experience
• CEAP and SAP certified or eligible
• Proficient in assessing mental health and substance use disorders and making appropriate referrals
• Presentation and training skills; written and verbal skills
• Experience in psychological first aid and post-traumatic growth
• Above-average computer and electronic case management skills
• Ability to collaborate with a multi-disciplinary team of physicians, nurses, Field MEH Directors and Managers, Corporate Medical Support professionals, and Field Wellness Personnel to design return-to-work/stay-at-work strategies for BNSF employees
• Proficient in building working relationships, diffusing and resolving conflict, and consensus building
• Knowledge of the interface between medical/behavioral health conditions and the workplace as well as behavioral health care delivery systems
• Must be knowledgeable of the Americans with Disability Act, and the Family Medical Leave Act

BENEFITS

BNSF offers competitive benefit programs and services including, but not limited to

• Medical, Dental and Vision Coverage
• 401(k) Plan
• Railroad Retirement
• Life Insurance
• Incentive Compensation Plan (ICP)
• Tuition Reimbursement Program

BACKGROUND INVESTIGATION ELEMENTS

• Criminal history
• Last 7 years of driving history
• Last 5 years of employment history to include military service
• Social Security number
• Education

• Medical evaluation
• Drug Screen
• Other elements as needed

SF: MO | [[mfield5]] | Human Resources | Denver, CO | 80216