Description: MISSION

Tri-Cities Community Health is dedicated to the communities we serve, bringing together a unified team that delivers the highest quality health care to every person, every time.

VISION

We touch the lives of our community by delivering services valued by our patients, partnering to promote the health of the whole person.

We are committed to:

• Expanding our capabilities by tailoring our services to the needs of the community
• Helping our team members find fulfilment by providing a supportive and enjoyable work environment
• Adapting to changes in health care by promoting education, training, and flexibility

VALUESQuality, Respect, Service

The Clinical Quality Coordinator plays an essential role in the coordination, implementation, and evaluation of quality improvement, patient safety, and process improvement throughout Tri-Cities Community Health. Under the direction of the Quality Program Manager, the Clinical Quality Coordinator assists with the management of quality measures for the organization and compliance with regulatory and accrediting organizations, including: NCQA Patient-Centered Medical Home, Meaningful Use Requirements, UDS Clinical Quality Measures, Health Plan Paid-for-Performance Quality Incentive Program Measures, and any other programs deemed essential for quality care and patient safety by Tri-Cities Community Health. The Clinical Quality Coordinator works with the Health Plan member rosters to improve patient engagement, actively engages with the clinical leadership and staff to provide guidance and monitor workflow processes, and assists with the development and implementation of strategies focused on quality improvement goals. The Clinical Quality Coordinator will be responsible for clinical competencies of the MA and Nurse staff to ensure the high-quality care of our patients.

Essential Functions:

• In conjunction with the Quality Program Manager (QPM), facilitates activities related to TCCH’s quality and performance improvement programs in accordance with the requirements of governmental agencies (i.e. HRSA), health plans, and other regulatory or accrediting agencies based on TCCH’s needs.
• Works with all Health Plans to meet quality expectations as set forth in the individual contracts.
• In partnership with the QPM, assist Directors, Managers, and Site Leadership in developing process improvements in support of TCCH’s quality project plan and quality improvement plan.
• Support the reporting of data to outside agencies to meet qualify program requirements
• Actively pursues and takes advantage of educational opportunities to further their knowledge of areas of responsibility or to become a more effective team member
• Supports Site Managers with training and development of clinical competencies and ensuring these are completed annually
• Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment
• Oversees and is responsible for the Vaccine For Children Program in conjunction with site management

The duties herein describe the principal functions of this job, level of knowledge and skills typically required, scope of responsibility, work requirements, and working conditions, but are not all-inclusive. Individuals may perform other duties and TCCH reserves the right to modify, remove, or assign other duties as necessary, including work in other functional areas to cover absences or relief, to equalize work periods, or otherwise balance the workload.

Requirements:

Minimum Education:

Graduate of an accredited nursing program, BSN preferred

Minimum Work Experience:

2 years experience working in a healthcare facility required

Experience in quality improvement and management in a hospital or ambulatory setting preferred

Experience in quality improvement in a Federally Qualified Health Center highly preferred

Required Licenses/Certifications:

Current RN license required

Must have or be able to obtain CPR certification within 3 months of hire.

ALCS certification may be required

Required Skills, Knowledge, and Abilities:

High level of knowledge in quality of care standards and regulations, in areas such as HRSA, MCO’s, and PCMHs. Experience in developing, implementing, and enforcing quality of care standards and regulations. Very strong communication, analytical, and interpersonal skills. Computer literate and able to review and analyze data in electronic format. Knowledge of current regulations, guidelines and the scope of practice of Registered Nurses in the state of Washington.

Benefits:

• Paid Time Off - Sick, Vacation, and Holidays
• Medical, Dental, and Vision
• Flexible Health Spending Account and Dependent Care Spending Account
• Retirement - 403(b) with matching contributions
• Employee Assistance Programs
• Life Insurance

Salary

$85,750 - $115,763

Suggested starting salary range ($85,750 - $100,756, DOQ)

Tri-Cities Community Health is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law