Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF ENVIRONMENT & CONSERVATION, TENNESSEE STATE PARKS DIVISION, SHELBY COUNTY

Minimum Qualifications

Education and Experience: Education equivalent to graduation from a standard high school; qualifying full-time clerical experience may be substituted for the required education on a year-for-year basis.

Other Requirements

Necessary Special Qualifications: Positions within the Department of Human Services may be required to:
1. Complete a criminal history disclosure form in a manner approved by the appointing authority;
2. Agree to release all records involving their criminal history to the appointing authority;
3. Supply a fingerprint sample prescribed by the TBI based criminal history records check.

Positions within the Disability Determinations Section of the Division of Rehabilitation Services within the Department of Human Services will be required to complete a federal background check in accordance with the Homeland Security Presidential Directive 12 (HSPD-12) for issuance of an HSPD-12 compliant Personal Identity Verification (PIV) credential card.

Job Overview

Summary: Under general supervision, performs general and figures clerical work of average difficulty; and performs related work as required.

Distinguishing Features: An employee in this class performs clerical functions requiring some judgement and interpretation of policies and regulations. Decisions are normally limited by established departmental policy. The variety and difficulty of the work may differ among positions, but where work is more repetitive, there may be added responsibility for occasional supervision of other employees. Work is reviewed to determine compliance with established rules, regulations, and procedures. This class differs from Clerk 1 in that an incumbent of the latter performs clerical duties of a routine nature. This class differs from Clerk 3 in that an incumbent of the latter performs advanced clerical duties and/or supervises one or more employees performing clerical work.

Work Activities

1. Carries out a variety of general clerical duties according to existing policies and procedures including routine posting, computations, filing, sorting and other clerical tasks as required.

2. Posts various accounting and payroll records according to established procedures where work requires limited knowledge of bookkeeping principles; balances a restricted group of accounts to verify accuracy of work.

3. Does figures clerical work including tabulations and calculations of data; prepares tables, charts, graphs, and reports.

4. Maintains non-routine files of alpha, numeric, geographic, color coded or other nature.

5. Takes and handles routine claims; may routinely collect and verify data; may process human resources records such as appointments, promotions, demotions, and other payroll transactions.

6. Screens and routes incoming mail; greets and assists visitors; screens calls and makes appointments; receives inquiries, composes replies requiring some knowledge of rules, regulations, and policies; answers questions relating to departmental activities.

7. Operates duplicating equipment and other standard office machines such as addressograph machines, calculators, carts, routine cash registers, cathode ray tube terminals, shreaders, simple numbering machines, simple sorters, slide projectors, stencil machines, tape recorders, telephones, time and date stamps, and typewriters (to a limited extent).

8. May learn to perform statistical clerical or accounting clerical work of routine difficulty.

9. May learn to assist in the operation of large system or remote job entry computers and related peripheral equipment; may learn to assist in planning, preparing and scheduling data for computer processing, estimating job volume, monitoring and controlling data work flow and coding formats for basic operation of a computer system, using symbolic job control language.

Competencies (KSA'S)

1. Carries out a variety of general clerical duties according to existing policies and procedures including routine posting, computations, filing, sorting and other clerical tasks as required.

2. Posts various accounting and payroll records according to established procedures where work requires limited knowledge of bookkeeping principles; balances a restricted group of accounts to verify accuracy of work.

3. Does figures clerical work including tabulations and calculations of data; prepares tables, charts, graphs, and reports.

4. Maintains non-routine files of alpha, numeric, geographic, color coded or other nature.

5. Takes and handles routine claims; may routinely collect and verify data; may process human resources records such as appointments, promotions, demotions, and other payroll transactions.

6. Screens and routes incoming mail; greets and assists visitors; screens calls and makes appointments; receives inquiries, composes replies requiring some knowledge of rules, regulations, and policies; answers questions relating to departmental activities.

7. Operates duplicating equipment and other standard office machines such as addressograph machines, calculators, carts, routine cash registers, cathode ray tube terminals, shreaders, simple numbering machines, simple sorters, slide projectors, stencil machines, tape recorders, telephones, time and date stamps, and typewriters (to a limited extent).

8. May learn to perform statistical clerical or accounting clerical work of routine difficulty.

9. May learn to assist in the operation of large system or remote job entry computers and related peripheral equipment; may learn to assist in planning, preparing and scheduling data for computer processing, estimating job volume, monitoring and controlling data work flow and coding formats for basic operation of a computer system, using symbolic job control language.

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.