• Knowledge of English grammar, spelling, and punctuation at a level equivalent to that used in writing or adjusting written materials normally consisting of simple sentence structures, one and two syllable words, and punctuation marks for word, number, and sentence separation.
• Knowledge of standard office procedures, practices, conduct, and actions necessary in maintaining harmonious working relationships.
• Knowledge of techniques applied in using the English dictionary.
• Knowledge of the types, organization, and use of standard office files, logs, forms, and letter, formats.
• Knowledge of intermediate arithmetic which involves calculations similar to adding and subtracting common fractions; and multiplying and dividing by two or more digits, whole numbers, or decimal multipliers and divisors.
• Skill in typing at a minimum speed rate of 40 words per minute.
• Ability to understand and follow oral and written instructions which explain multifaceted procedures.
• Ability to perform within processing procedures which involve an understanding of multiple aspects and application of varied standards.
• Ability to proofread information for conformance with a prescribed pattern or form, to assure the adherence to clerical office methods, or for compliance with specific administrative or procedural rules.
• Ability to transfer information and present it in a modified form according to rules and procedures.
• Ability to collect and organize material for reports by determining what available information should be included and presenting the information in a prescribed organized format.
• Ability to compose straightforward informational correspondence such as transmittals or acknowledgements in reply to request or questions on the work process or related information.
• Ability to instruct and advise clerical employees on the methods and procedures used in the work area.
  Ability to organize work and develop effective work methods in an area which involves variable phases of different techniques and procedures.
• Ability to make duty oriented decisions on the basis of well-defined standards and precedents.
• Ability to operate office and mail processing machines and instruct others on their use.

• Types final copy of letters, memoranda, etc. Types syllabi, exams, forms, and proofreads materials to ensure it is grammatically correct, complete and consistent.
• Takes and transcribes minutes of department meetings and prepares a draft of the minutes of the meetings for review and editing by chairperson. Types final copy of the minutes and mails copies to all faculty members, the Dean, the Vice President and the Library.
• Operates office equipment such as the desktop computer (common desktop applications), using the mainframe database programs, electronic typewriter, fax machine, and photocopying machines. Trains faculty and student workers in the care and use of these machines.
• Keeps chairperson informed of actions taken, of impending deadlines, and situations requiring the chairperson’s personal attention.
• Handles the “overrides” to students’ schedule for all department members. This involves retrieving information from the faculty member and keeping records.
• Maintains the sign-up list for PSYCH 281 and PSYCH 282; verifies the students’ eligibility for admission into the courses; schedules the students into the course sections, and then verifies that all prerequisites for the courses have been met (removing students from the courses if the prerequisites have not been met).
• Assists in student course scheduling and registration operations, and assists students in implementing advisement recommendations.
• Gathers information for the chairperson’s use in answering correspondence and inquiries.
• Determines the needs for student office help and works with the Financial Aid Office recruit student applications. Interviews student applicants and accepts or rejects applicants for work study placement in the department.
• Trains and supervises student workers assigned to the departmental office in proper use of office equipment; general office and specific departmental policies and procedures; makes work assignments and proofreads typed work, checking for accuracy and compliance with departmental standards; and verifies time cards of hours worked. Student workers perform routine clerical work such as running errands, photocopying, filing, typing non-confidential documents and forms, and answering departmental telephones. Students must have a basic knowledge of Microsoft Word.
• Assists the Chairperson in determining which students are eligible for the “Outstanding Student Award” in the department and orders the nameplates for the Outstanding Student Award Plaque and the student award.
• Maintain, check and process applications for department scholarship.
• Set up and maintain chart to reflect the increase/decrease in number of graduates for each semester.
• Set up and maintain chart to reflect which faculty have taught overloads for each semester.
• Compile and maintain files for Search and Screen committees including letters of application, credentials, and letters of recommendation of applicants; and organizes files for committee evaluation. Composes routine letters to applicants, types letters to applicants, assists in scheduling on-campus interview, and types itinerary for on-campus interview for applicant and Search and Screen committee. Maintains confidentiality of all materials.
• Assumes primary responsibility in Search and Screen process for new temporary and permanent faculty for the following activities: (1) Completes justification for teaching faculty position requesting information from Institutional Research (if for a permanent position); (2) guides Search and Screen Chairperson through the process once the PCF form is received from the College of Liberal Arts Dean; (3) Obtains confidential information from candidates for background check; (4) Prepares packet for department chair to send to faculty member and other forms (Key Requests, etc.) as necessary; (5) Orients faculty to office procedures and directs them to necessary locations on campus (Human Resources, University Police, etc.).
• Independently prepares audits of student course completion in preparation for graduation certification and final approval by the department chair.
• Determines and assigns departmental faculty advisors to almost 500 student majors.
• Types agendas, reserves conference room, and prepares other relevant material for departmental meetings.
• Screens telephone calls and greets visitors coming to the department office, answers procedural questions, and handles routine requests for information independently; directs callers and visitors to the appropriate departmental staff, and records messages for faculty.
• Communicates by telephone/e-mail and in person with students and prospective students regarding departmental procedures, policies, and scheduling of appointments; and with faculty, staff, and administrators to verify and clarify information on students’ records.
• Opens, reads and sorts daily incoming mail of the department chairperson in order to become familiar with contents, notes meetings, and composes responses to requests for general information; routes mail to appropriate persons.
• Places orders for desk copies of books and other supplemental course materials for faculty.
• Schedules and maintains appointment calendar for department chairperson.
• Responsible for placing and receiving purchase orders, maintaining records, verifying charges, rectifying discrepancies, monitoring budget and reconciling monthly statements using Bloomsburg University departmental Visa purchase card.
• Responsible for encumbering travel money.
• Maintains detailed records of departmental faculty grants and account information for accurate review of purchasing activities and travel activities.
• Prepares travel approval requests and computes travel expense reimbursements, which is often a very complicated proves, following the SSHE rules for travel reimbursement.
• Anticipates and determines office supply needs for the department including requests from faculty, monitors inventory of supplies, prepares supply requisitions, approves purchase of office supply items costing $800 or less and refers requisitions for more than $800 to the chairperson.
• Prepares necessary materials to be used by chairperson in determining graduation eligibility.
• Independently audits and projects need for department operational budget, student employment budget, office equipment purchases and office space. These audits and projections are followed by purchase requisitions processed via purchasing cards and SAP.
• Administers the departmental work study monies, compares work study expenses with budget allocations and informs chairperson if budget allocations need adjustment.
• Maintains the records of expenses and encumbrances for department budget allocations; provides information to chairperson and participates in the decision-making process in determining budget priorities.
• Prepares mailing for outcomes assessment and various other mailings as necessary.
• Participates in education and training programs.
• Oversees updating and ordering of departmental handouts and curriculum syllabi for student/faculty use.
• Oversees duplicating needs and completion of duplicating requests.
• Maintains the conference room schedule.

• Experience working in a fast-paced office setting requiring accuracy.
• Experience with office technology and software programs i.e. Microsoft Office.
• Demonstrated ability to collect and compile information from a variety of sources and prioritize tasks.
• Experience in customer service.
• Demonstrated ability to operate general office equipment
• Demonstrated ability to handle confidential material
• At least 6 months of clerical experience

Lock Haven University is profoundly dedicated to cultural diversity and supports the integration of diverse and international perspectives within the working and learning environment. LHU is an equal opportunity/affirmative action employer and encourages applications from people of color, women, veterans, and persons with disabilities. To learn more about diversity at LHU and in our community, visit our website at www.lhup.edu/equity