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Claims Service Rep PLCU Job at HSB

HSB King of Prussia, PA

Job Information

  • Date Posted
    2024-07-05
  • Location
    King of Prussia, PA
  • Job Title
    Claims Service Rep PLCU
  • Gender
    Both

Claims Service Rep PLCU


WE OFFER

Provide customers with quality and service that is consistent with established claims management standards and practices. Key responsibilities include prompt customer contact, creation of a plan for claim evaluation, timely assessment of damages, investigation relative to the cause of loss, assessment of the availability/applicability of coverage and proactive achievement of the most efficient, cost-effective resolution. Produce claim files that reflect accuracy, timeliness, efficiency and a distinctive customer experience.

WE EXPECT

Education & Experience:
  • A High School diploma is required
  • College degree is preferred
  • Adjuster licenses as required by state
  • 1+ year experience in customer facing, financial, or service-oriented position
  • 2+ years of experience in the Property/Casualty insurance industry and/or as a Claims Adjuster is a plus
Knowledge & Skills:
  • Excellent organization and time management skills
  • Good communications skills (verbal and written) with the ability to influence and negotiate
  • Strong customer awareness, emotional intelligence, advocacy and ability to cultivate a strong relationship with customers
  • Flexibility in work schedule and willingness to work in a fast-paced environment
At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Hartford Steam Boiler Inspection and Insurance Company (HSB), a part of Munich Re since 2009, provides equipment breakdown and other specialty coverages, inspection services and engineering consulting that set the standard for excellence worldwide. One of the world’s leading equipment breakdown insurers, HSB helps clients reduce risk through a unique combination of specialty coverages, engineering-based risk management strategies and loss prevention services. A.M. Best Company awarded the HSB Group of companies its highest financial rating, A++ (Superior). We look ahead, anticipate risk and leverage our knowledge and experience to develop new solutions to help our clients meet tomorrow's challenges. To see the future we see check out our LinkedIn page: http://www.linkedin.com/company/hsb




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