Current Employees:

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SUMMARY

Responsible for input of all claims into the Claim System via telephone, fax, e-mail and mail. Claims are researched through various programs in order to obtain necessary data for effective handling. Position is also responsible for maintaining property damage. Customer provides files to include sending notification of the customer carrier to the claimant, adverse carrier and insurance agent. Responsible for assigning claim files upon direction of the Claim Managers. Position provides a great amount of support to the claim adjusters which in turn allows the adjusters to expedite the handling of the claim

ESSENTIAL FUNCTIONS

Entering new losses into Claim System

Researching new losses

Assigning new losses

Assisting with covering the phones at the front desk

ADDITIONAL RESPONSIBILITIES

Performs other duties as assigned

Handling shared intake email accounts with appropriate sense of urgency

Providing documentation to billing department in a timely manner

EDUCATION

H.S. diploma/GED

EXPERIENCE

One (1) year or more experience in clerical work

SKILLS

Demonstrates customer service skills.

Ability to type 40-45 wpm

Strong verbal and written communication skills.

Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).

Ability to work independently and as a member of a team.

Possesses flexibility to work in a fast paced, dynamic environment.

Capable of multi-tasking, highly organized, with excellent time management skills.

Detailed oriented with excellent follow-up practices.

KNOWLEDGE

Computer & data entry skills; beginner level.

LICENSES

TRAVEL

0-10%

Applicants from Colorado, Connecticut and Washington State:

The hourly rate for this position ranges from $18.25

Ryder offers comprehensive health and welfare benefits, to include medical,

prescription, dental, vision, life insurance and disability insurance options, as well as

paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan

Job Category: Risk Management

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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