SUMMARY

Provides administrative and operational oversight to a Child Welfare Case Management program assuring compliance with applicable state and federal regulations, contract requirements, and contract outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Provides oversight to Child Welfare Case Management Supervisors and the staff in the program.
• Implements the system of care to assure that services are effectively delivered to children and families.
• Implements a documentation system to assure staff document and maintain files according to all applicable standards.
• Implements a utilization review program to ensure the appropriate levels of care for children, service provision, and expenditures.
• Implements a quality improvement system to assure the highest level of service provision and compliance with all applicable regulations.
• Maintains, tracks, and reviews key indicators to assure that outcomes are being met.
• Represents Camelot Community Care at meetings in the community.
• Identifies training and development needs for staff in the program.
• Attends all required management meetings and staffings where director level decisions are made or where additional managerial support is needed.
• Implements processes to assure all court and legal documents are properly completed and timely submitted.
• Monitors high risk cases and assures all efforts are being made to alleviate the risk.
• Maintains a positive working relationship with contract holders and other community stakeholders.
• Completes and submits all required contract reports according to contract requirements.
• Makes efforts to maintain a positive working environment for all staff in the program through gathering and responding to staff feedback, on-going morale activities, and other positive work environment activities.

SUPERVISORY RESPONSIBILITIES

This position will supervise one or more supervisory positions as well as other administrative support staff.

EDUCATION and/or EXPERIENCE

Masters degree from an accredited college or university in social work, psychology, or other Human Services discipline and seven years of experience working with children and families, three of which is in providing supervision to direct service workers in a related field is strongly preferred. Bachelors degree from an accredited college or university in social work, psychology, or other Human Services discipline and seven years experience working with children and families, five of which is in providing supervision to direct service workers in related field may be considered in lieu of the masters degree.

CERTIFICATES, LICENSES, REGISTRATIONS This position requires the following credentials.

• Fully Certified Child Welfare Professional in the State of Florida.
• Valid Drivers License
• Valid Auto Insurance

OTHER QUALIFICATIONS This position requires the following additional qualifications.

• Organizational skills
• Communication skills
• Ability to work flexible hours
• Proficient in computer usage including Microsoft Office products.