Company Overview:

Founded in 1929, Heinens is a premier grocery store chain noted for its quality products and outstanding customer service. Heinens has now welcomed the fourth generation into the family-owned business, which operates 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a corporate office. Culturally, we place a heavy emphasis on quality of life for every associate within the organization. We offer this through a competitive compensation package, professional development and leadership opportunities, paid time off, and balanced work schedules.

Retail Professional Heinens Diamond Difference Standards:

As an associate of Heinens there are key components to learn, implement and master. Each of these are integral to the Heinens Brand and to your success. These are simple behaviors that help distinguish us as the premier supermarket in Northeast Ohio and Chicago.

Professional Appearance - Ensure you present yourself, your team, your products and your department in support of our Brand.

Acknowledge - Acknowledge customers with a smile and eye contact.

Evaluate - Develop the habit of evaluating store conditions on a continuous basis using our 5-Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.

Thank - Thank each other for a job well done to reinforce positive behaviors and attitudes to support your team.

Engage - Engage customers when appropriate.

Responsibilities:

• Train, develop, and supervise Cheese Associates to meet sales objectives, margin, and customer service levels.
• Prioritize and delegate daily work based on varying business needs.
• Communicate effectively to the Cheese team, merchandisers and corporate teams.
• Serve alongside of associates, completing daily taks as needed, including: scanning and recording shrink, order writing, stocking, rotating, and merchandising.
• Utilize the white board for department communication, and in general, communicating appropriately to Cheese team.
• Create weekly schedules for Cheese Associates in alignment with the needs of the business.
• Monitor and maintain all food handling and temperature standards.
• Maintain up-to-date knowledge of prodcuts within the Dairy Department.
• Responsible for the effective leadership of the team.
• Execute merchandising plans.
• Create and communicate scorecards to drive change within the Cheese Department.
• Attend required corporate meetings and training classes
• Comply with all personal and food safety company standards.
• Performs other duties as assigned.

Qualifications:

• High school diploma or equivelant required.
• 1 year of experience in a cheese environment preferred.
• 1-3 years of leadership experience preferred.
• Proficient in Microsoft Office.
• Possess the ability to lead and make appropriate decisions in a dynamic and fast paced environment.
• Possess excellent written and verbal communication skills.
• Possess strong time management, planning, and organizing skills.
• Possess the ability to effectively coach, train and provide feedback to all team members.
• Possess the ability to perform all duties as a Cheese Associate, as the business requires.
• Possess the ability to frequent lift and/or move up to 50 lbs.
• Must be willing to work the amount of hours required to meet company objectives, with the understanding that occasionally business needs will require additional time.
• Must be willing to work the non-traditional five day work schedule, including Saturday, Sunday and evenings.
• Occasionally exposed to extreme conditions, hot or cold.

Heinens, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.