Centralized Schedule Rep. Job at Phoebe Putney Health System
Description
JOB SUMMARY
Qualifications
EDUCATION REQUIREMENTS
JOB SUMMARY
- Processes requests for patient appointments and routes to appropriate departments. Processes and registers patients for services at the hospital as directed. High amount of communication with Physicians, their staff and ancillary departments of the hospital.
- Adheres to the hospital and departmental attendance and punctuality guidelines
- Performs all job responsibilities in alignment with the core values, mission and vision of the organization
- Performs other duties as required and completes all job functions as per departmental policies and procedures
- Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)
- Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
- Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.
- General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.
- May be exposed to high noise levels and bright lights.
- May be exposed to limited hazardous substances or body fluids, or infectious organisms.
- May be required to change from one task to another of different nature without loss of efficiency or composure.
- Periods of high stress and fluctuating workloads may occur.
- May be scheduled as needed including overtime
Qualifications
EDUCATION REQUIREMENTS
- High School Diploma or GED (Required)
- 2 - 3 years Medical Insurance, Financial Counseling and/or other customer service, Health related environment (hospital or Physician's office) and data entry experience. (Required)
- Not Applicable - No Certification and Licensure Requirements Required or Preferred
- Organizational Skills
- Communication Skills
- Interpersonal Skills
- Customer Relations
- Mathematical
- Analytical
- Grammar / Spelling
- Read / Comprehend Written Instructions
- Follow Verbal Instructions
- Basic Computer Skills
- Microsoft Office Suite
- General Clerical Skills
- Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors
- Have good manual dexterity
- Have good eye-hand-foot coordination
- Ability to perform repetitive tasks/motion
- Standing - Occasionally within shift (1-33%)
- Walking - Occasionally within shift (1-33%)
- Sitting - Continuously within shift (67-100%)
- Bending/Stooping - Occasionally within shift (1-33%)
- Pushing/Pulling - Occasionally within shift (1-33%)
- Reaching above shoulder - Occasionally within shift (1-33%)
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