Cell Therapy Coordinator II Job at Dana-Farber Cancer Institute
Job ID:
33569
Location:
450 Brookline Ave, Boston, MA 02215
Category:
Medical Technologist
Employment Type:
Full time
Work Location:
PTL Remote: 2-3 days remote/wk
Overview
The Cell Therapy Coordination job family provides specialized adult and pediatric patient and resource scheduling for high complexity, high risk clinical services supporting hematopoietic stem cell transplant patients and donors, and immune effector cell therapies including CAR-T. Following exceptionally tightly defined procedures as a member of a highly orchestrated interdisciplinary team, Cell Therapy Coordinators perform complex and time sensitive case management and scheduling processes across multiple clinical platforms using diverse computer systems following proscribed documentation and checklists. Requiring an ability to learn and work within multiple sets of regulatory compliance requirements, and performing complex decision tree procedures in more advanced levels of the job family, Cell Therapy Coordinators provide vital technical support infrastructure to a dynamic clinical environment of care.
Cell Therapy Coordinators work closely with and schedule patients, supporting clinical providers, nursing staff, apheresis and other tissue collection staff, cell processing staff, NMDP network centers, donor registries, social work, care coordination resource specialists, clinic testing and exam staff, procedures facilities, off-site medical facilities, oral medicine and other consulting specialist offices, hospital admitting, and a host of other resources involved in the preparation for and ongoing care of patients undergoing cellular therapies. Ensures that required documents are available at appointments and testing is performed within standards as established by FACT, the FDA, NMDP and JC and the specific protocol under which the patient is treated. In conjunction with RN transplant coordinators, Cell Therapy Coordinators provide extensive direction to patients and caregivers to ensure that patients understand their schedules for testing and treatment, and assist them in accessing appropriate staff and resources to ensure compliance and support the best possible outcomes.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities
Performs duties at a higher skill level and applies experience to managing a higher case load and greater complexity
Expected to participate actively in case management meetings, making corrections as needed or supporting discussions regarding timing
Expected to independently ensure accurate representation of scheduling activity, such as prompt rescheduling and clearing past-pending status, apply more advanced technical skills to laboratory scheduling
May participate in the development of new documentation procedures and contribute to quality improvement for scheduling operations
May help develop specialized scheduling tools and help test new scheduling procedures and guidelines
Cell Therapy Coordinator Positions in Job Family:
Responsible for effective and efficient scheduling of patients for clinical services and other resources, including but not limited to exam and infusion clinics, donor services for autologous cases, cellular product laboratory processing, financial counselor support, care coordination, social work, nutrition, and other professional support services, operating room facilities, nursing support, admission to the hospital and associated beds
As all patients served by this job family shall be considered high risk or fall under highly regulated services, this job family is responsible for carrying out specialized tasks to support regulatory requirements and patient safety, requiring an understanding of the sequential processes involved in patient treatment plans that fall under specified regulatory controls
Organizes and submits required documentation to support insurance approval.
Effectively communicates scheduled components of complex care to patients,
Participates in continuous training and maintains current knowledge of the clinical scheduling process
Responsible for ensuring filing or reporting of certain documentation, including patient records and the proper and timely posting of updates to the clinical scheduling systems and special databases as needed
May lead or participate in the development of new scheduling systems or processes
Participates in routine case review meetings to represent patients and/or assigned donors
Maintains proficiency in operating multiple clinical information systems applications
Cell Therapy Coordinator I
Supports clinical teams, including completing & obtaining provider signatures on patient services requisitions, running and transmitting reports from clinical systems as needed to support specialized laboratory testing orders, preparing patient communication and documentation
Carries out patient scheduling following specified rules and utilizing prepared schemas
Participates in training and meetings as required to support the program and achieve competencies as laid out by federal guidelines
Cell Therapy Coordinator II
In addition to the above, this level may be assigned cases including performing any of the following:
Scheduling of clinical services for assigned patients or donors following prescribed schemas and checklists, and following the guidelines for the assigned responsibilities
Working with multidisciplinary teams of clinicians, develops timetables and ascertains resource availability for multiple clinical services to support the patient’s progress through complex therapies
Scheduling of screening and/or evaluation procedures for complex therapies or therapies requiring healthcare insurance pre-authorization; expected to interact with insurance financial counselors to provide clinical documentation required for obtaining financial authorization
Active participant in routine interdisciplinary case review meetings, contributing information to the case management process based on the interactions with assigned patients, and caregivers
May be asked to cover for other Cell Therapy Coordinators to maintain continuity of care and timely support of patients .
Must meet documented training and competency assurances by management as required by DFCI, federal and other accrediting body guidelines; must be able to routinely apply formal standard operating procedures as laid out to meet federal and other regulatory bodies and institutional patient safety standards
Must be competent in the use of multiple clinical information system applications; must be able to learn new systems as they are implemented; must be competent in the dissemination of information from multiple information systems to manage comprehensive and complex scheduling of services on behalf of patients while meeting the institutional needs for efficient and effective use of clinical resourcesCell Therapy Coordinator III
In addition to the above, this level may be assigned more complex cases to schedule by management, and may perform the following:
Qualifications
MINIMUM JOB QUALIFICATIONS: (Education, certifications, years of experience)
Cell Therapy Coordinator I
Minimum of 2 years relevant experience expected in a clinical scheduling or clinical trials scheduling environment. Bachelors or Associates degree with relevant courses can be applied to help meet experience requirement.
Cell Therapy Coordinator II
Minimum of 3 years relevant experience expected in a complex type of care environment involving the use of multiple information systems, such as an oncology clinic, stem cell transplant or donor services team, clinical trials coordination or clinical laboratory technician. Bachelors or Associates degree with relevant courses can be applied to help meet experience requirement.
Cell Therapy Coordinator III
Minimum of 5 years relevant experience expected in a complex, highly regulated clinical care environment, such as complex case management, stem cell transplant or cellular therapy patient coordination, stem cell donor services, quality control in a clinical care environment, clinical trials coordination or clinical laboratory technician. Advanced knowledge of protocol based clinical care, stem cell transplantation clinical services, cell processing laboratory procedures, tissue typing or donor search technical services, or apheresis technician experience required. Experience working with multiple clinical information systems with responsibility for ensuring accurate maintenance and updates of information, and demonstrated ability to ensure compliant support of multiple complex cases simultaneously. Experience working in an OR setting preferred. Masters, Bachelors or Associates degree with relevant courses can be applied to help meet experience requirement.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Demonstrated ability to work in highly regulated environments, such as clinical trials or complex medical systems
Ability and willingness to work effectively in a collaborative interdisciplinary team model
Must be detail oriented with excellent verbal and written communication skills
Must be able to maintain high degree of focus on cases assigned through to completion
Ability to work under tightly controlled conditions, following strict guidelines
Ability to remain focused on patients or donors assigned through to completion of work, sometime requiring working longer days to ensure that cases stay on track or requiring effective handoff of cases to other coordinators
Proficient with Microsoft Office products and knowledge of electronic medical records systems as well as willingness to learn various systems unique to this service line
Willingness to engage in efforts to support an inclusive culture and workplace
Proficient in DFCI/BWH/CHB clinical systems as applicable to the position, presently including but not limited to, Sunquest, Onc Pro, OnCore, MasterControl, OTTR, eCeptionist, BMDW, Epic,
Annual Review & sign off of DFCI SOPs
Annual Review and sign off of workflow checklists
Willingness and ability to learn FACT, FDA & NMDP requirements
DFCI Annual Safety Training
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.
EEOC Poster
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
33569
Location:
450 Brookline Ave, Boston, MA 02215
Category:
Medical Technologist
Employment Type:
Full time
Work Location:
PTL Remote: 2-3 days remote/wk
Overview
The Cell Therapy Coordination job family provides specialized adult and pediatric patient and resource scheduling for high complexity, high risk clinical services supporting hematopoietic stem cell transplant patients and donors, and immune effector cell therapies including CAR-T. Following exceptionally tightly defined procedures as a member of a highly orchestrated interdisciplinary team, Cell Therapy Coordinators perform complex and time sensitive case management and scheduling processes across multiple clinical platforms using diverse computer systems following proscribed documentation and checklists. Requiring an ability to learn and work within multiple sets of regulatory compliance requirements, and performing complex decision tree procedures in more advanced levels of the job family, Cell Therapy Coordinators provide vital technical support infrastructure to a dynamic clinical environment of care.
Cell Therapy Coordinators work closely with and schedule patients, supporting clinical providers, nursing staff, apheresis and other tissue collection staff, cell processing staff, NMDP network centers, donor registries, social work, care coordination resource specialists, clinic testing and exam staff, procedures facilities, off-site medical facilities, oral medicine and other consulting specialist offices, hospital admitting, and a host of other resources involved in the preparation for and ongoing care of patients undergoing cellular therapies. Ensures that required documents are available at appointments and testing is performed within standards as established by FACT, the FDA, NMDP and JC and the specific protocol under which the patient is treated. In conjunction with RN transplant coordinators, Cell Therapy Coordinators provide extensive direction to patients and caregivers to ensure that patients understand their schedules for testing and treatment, and assist them in accessing appropriate staff and resources to ensure compliance and support the best possible outcomes.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities
Performs duties at a higher skill level and applies experience to managing a higher case load and greater complexity
Expected to participate actively in case management meetings, making corrections as needed or supporting discussions regarding timing
Expected to independently ensure accurate representation of scheduling activity, such as prompt rescheduling and clearing past-pending status, apply more advanced technical skills to laboratory scheduling
May participate in the development of new documentation procedures and contribute to quality improvement for scheduling operations
May help develop specialized scheduling tools and help test new scheduling procedures and guidelines
Cell Therapy Coordinator Positions in Job Family:
Responsible for effective and efficient scheduling of patients for clinical services and other resources, including but not limited to exam and infusion clinics, donor services for autologous cases, cellular product laboratory processing, financial counselor support, care coordination, social work, nutrition, and other professional support services, operating room facilities, nursing support, admission to the hospital and associated beds
As all patients served by this job family shall be considered high risk or fall under highly regulated services, this job family is responsible for carrying out specialized tasks to support regulatory requirements and patient safety, requiring an understanding of the sequential processes involved in patient treatment plans that fall under specified regulatory controls
Organizes and submits required documentation to support insurance approval.
Effectively communicates scheduled components of complex care to patients,
Participates in continuous training and maintains current knowledge of the clinical scheduling process
Responsible for ensuring filing or reporting of certain documentation, including patient records and the proper and timely posting of updates to the clinical scheduling systems and special databases as needed
May lead or participate in the development of new scheduling systems or processes
Participates in routine case review meetings to represent patients and/or assigned donors
Maintains proficiency in operating multiple clinical information systems applications
Cell Therapy Coordinator I
Supports clinical teams, including completing & obtaining provider signatures on patient services requisitions, running and transmitting reports from clinical systems as needed to support specialized laboratory testing orders, preparing patient communication and documentation
Carries out patient scheduling following specified rules and utilizing prepared schemas
Participates in training and meetings as required to support the program and achieve competencies as laid out by federal guidelines
Cell Therapy Coordinator II
In addition to the above, this level may be assigned cases including performing any of the following:
Scheduling of clinical services for assigned patients or donors following prescribed schemas and checklists, and following the guidelines for the assigned responsibilities
Working with multidisciplinary teams of clinicians, develops timetables and ascertains resource availability for multiple clinical services to support the patient’s progress through complex therapies
Scheduling of screening and/or evaluation procedures for complex therapies or therapies requiring healthcare insurance pre-authorization; expected to interact with insurance financial counselors to provide clinical documentation required for obtaining financial authorization
Active participant in routine interdisciplinary case review meetings, contributing information to the case management process based on the interactions with assigned patients, and caregivers
May be asked to cover for other Cell Therapy Coordinators to maintain continuity of care and timely support of patients .
Must meet documented training and competency assurances by management as required by DFCI, federal and other accrediting body guidelines; must be able to routinely apply formal standard operating procedures as laid out to meet federal and other regulatory bodies and institutional patient safety standards
Must be competent in the use of multiple clinical information system applications; must be able to learn new systems as they are implemented; must be competent in the dissemination of information from multiple information systems to manage comprehensive and complex scheduling of services on behalf of patients while meeting the institutional needs for efficient and effective use of clinical resourcesCell Therapy Coordinator III
In addition to the above, this level may be assigned more complex cases to schedule by management, and may perform the following:
Qualifications
MINIMUM JOB QUALIFICATIONS: (Education, certifications, years of experience)
Cell Therapy Coordinator I
Minimum of 2 years relevant experience expected in a clinical scheduling or clinical trials scheduling environment. Bachelors or Associates degree with relevant courses can be applied to help meet experience requirement.
Cell Therapy Coordinator II
Minimum of 3 years relevant experience expected in a complex type of care environment involving the use of multiple information systems, such as an oncology clinic, stem cell transplant or donor services team, clinical trials coordination or clinical laboratory technician. Bachelors or Associates degree with relevant courses can be applied to help meet experience requirement.
Cell Therapy Coordinator III
Minimum of 5 years relevant experience expected in a complex, highly regulated clinical care environment, such as complex case management, stem cell transplant or cellular therapy patient coordination, stem cell donor services, quality control in a clinical care environment, clinical trials coordination or clinical laboratory technician. Advanced knowledge of protocol based clinical care, stem cell transplantation clinical services, cell processing laboratory procedures, tissue typing or donor search technical services, or apheresis technician experience required. Experience working with multiple clinical information systems with responsibility for ensuring accurate maintenance and updates of information, and demonstrated ability to ensure compliant support of multiple complex cases simultaneously. Experience working in an OR setting preferred. Masters, Bachelors or Associates degree with relevant courses can be applied to help meet experience requirement.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Demonstrated ability to work in highly regulated environments, such as clinical trials or complex medical systems
Ability and willingness to work effectively in a collaborative interdisciplinary team model
Must be detail oriented with excellent verbal and written communication skills
Must be able to maintain high degree of focus on cases assigned through to completion
Ability to work under tightly controlled conditions, following strict guidelines
Ability to remain focused on patients or donors assigned through to completion of work, sometime requiring working longer days to ensure that cases stay on track or requiring effective handoff of cases to other coordinators
Proficient with Microsoft Office products and knowledge of electronic medical records systems as well as willingness to learn various systems unique to this service line
Willingness to engage in efforts to support an inclusive culture and workplace
Proficient in DFCI/BWH/CHB clinical systems as applicable to the position, presently including but not limited to, Sunquest, Onc Pro, OnCore, MasterControl, OTTR, eCeptionist, BMDW, Epic,
Annual Review & sign off of DFCI SOPs
Annual Review and sign off of workflow checklists
Willingness and ability to learn FACT, FDA & NMDP requirements
DFCI Annual Safety Training
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.
EEOC Poster
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.