• Communicate professionally at all times with guests, clients, and teammates.
• The employee is responsible for operating an assigned shuttle bus on a designated transportation route.
• The employee is further responsible for the safe transportation, loading, and unloading of passengers.
• Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
• Complies with all safety, security, compliance and safety standards and procedures established by the Company, Clients, and regulatory authorities

• Transports, loads and unloads passengers, providing daily transportation services at designated pick-up and drop-off locations
• Ensures the safe loading and unloading of passengers, including the safe operation and handling of specialized equipment for unloading passengers with special needs (i.e. wheelchair lifts and tie-downs)
• Helps passengers to load and unload luggage as needed
• Inspects vehicles on a regular basis to find any unsafe conditions or maintenance issues; performs routine cleaning and bus maintenance activities
• Meets patrons needing assistance to and from various airport locations and lots.
• Inspects shuttle for preexisting damage record information using an electronic device or manual ticket.
• Provides excellent customer service to guests; response to guest inquiries in a courteous manner, gives directions to the nearest highway, destination, etc.
• Directs traffic, position barricades, and arrange for towing service when necessary.
• Maintains and enforces bus evacuation plan and coordinates bus evacuation activities as appropriate
• Immediately reports any incidents or claims to Operations Manager or Shift Lead.
• Refuels and maintains shuttle equipment and maintains assigned fuel use logs
• Always maintains a clean work environment, disinfecting shuttle after each use
• Maintains safe driver designation and applicable physical and dexterity standards
• Performs pre-inspection and post-inspection activities to ensure proper operating conditions, adherence to prescribed Department of Transportation standards, and compliance with proper safety standards
• Miscellaneous duties as assigned

• Must be 21 years of age or older
• Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available

• Customer Service Experience
• 1 yr of similar work experience

For thousands of clients across the U.S. and in more than 20 international locations, ABM is a source of reliable people and services that improve the spaces and places that matter most. Our team of more than 100,000 skilled and hardworking people takes care of clients across Aviation, Banking, Life Sciences, Commercial Office Buildings and Real Estate, Education, Food and Beverage, Government, Healthcare, Manufacturing, Nuclear Power, Parking, Retail, Sports, Technology, Warehousing, and more. We provide a wide variety of services in each industry we serve, from airport shuttle service and wheelchair assistance to food and nutrition to mission-critical solutions in hospitals. In every case, ABM makes every day run smoothly by going the extra mile to deliver the best quality with the highest levels of integrity. We show our respect for every person, every day. Every ABM team member gains clear career growth programs and support. We promise safe working conditions. And together, we live out our six core values.