Nuvance Health has a network of convenient hospital and outpatient locations: Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care locations.

We are hiring for both the Cash Application Team and the Credit/Refund Team. These positions require working in office for the first 90 days and then work 2 days a week in office and 3 days a week work from home.

We offer full benefits, generous PTO, 401k, tuition reimbursement, and career advancement opportunities!

RESPONSIBILITIES:

Cash Posting Team

• Receive and review daily cash receipts
• Process and post EFT’s and lockbox payments from insurance payers and patients
• Manual posting of remittances, familiarity with insurance remittances is n
• Monitor and process all payment transfers on accounts when applicable
• Work to identify the appropriate account for unidentified cash
• Identify and resolve all posting errors to ensure thorough and accurate balancing to daily bank deposits

Credit/Refund Team

• Analyze patient accounts in Soarian Financials
• Determine overpayments on patient accounts and process refunds via check or credit card
• Review/analyze insurance payments and remittances, identify insurance overpayments and process refunds
• Detailed account analysis, identify trends and root causes on credit balances
• Communicate with patients and insurance providers

REQUIREMENTS:

• High School Diploma or equivalent
• Intermediate Microsoft Excel Skill Set
• Data entry
• Customer service experience
• Minimum experience of 6 months
• Experience in billing and collections or Medical Office/Healthcare experience preferred

Location: Summit-100 Reserve Rd

Work Type: Full-Time

Standard Hours: 40.00

Work Shift: Monday-Friday

Department: Patient Accounting Med Practice

EOE, including disability/vets.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Tuition reimbursement

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Danbury, CT 06810: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical Office: 1 year (Required)

Work Location: Hybrid remote in Danbury, CT 06810

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