Who are we?
MERS Missouri Goodwill’s mission is “Changing lives through the power of work.” MERS Missouri Goodwill provides a variety of programs and services to help support this mission. Some of the many programs and services offered are career counseling, skills training, education and literacy programs, employment services, and more!

Position Overview

Case Managers are responsible for assisting individuals to pursue and achieve educational and employment goals. The Case Manager maintains working knowledge of community resources, document all activities in state system, and problem solve with participants to resolve barriers to employment.

Essential/Primary Functions

• Conduct intake interviews with potential consumers, incorporating information given by other involved parties. Establish eligibility, if appropriate
• Establish professional and ethical relationship, develop/maintain individual plan for services.
• Conduct individual/group sessions as needed for program orientation and/or Job Readiness Training
• Meet performance outcomes in enrollments, graduation rate, entered employment, average wage, and retention details.
• Develop and maintain good communication and working relationships with referring staff and internal team.
• Develop and maintain knowledge of required outcome reporting system as required by project or grant.
• Maintain client files with all required agency and funding source paperwork and complete all paperwork in a timely manner. Maintain confidentiality according to agency guidelines.
• Maintain knowledge of community resources that can be utilized to support consumer needs (i.e. transportation, medical, childcare, utilities, etc.). Make referrals, advocate, and follow-up.
• Model workplace appropriate attire, interactions, etc.
• Actively participate in staff meetings, Career Center meetings, and other community activities whenever possible/appropriate
• Other duties as assigned.

What you will love about MERS Goodwill

• Employer subsidized individual and family medical benefits.
• Employer subsidized individual and family dental and vision.
• Employee retirement (403b) with company matching 50% up to 6% of employee wages after 1 year of employment.
• Employer contributed retirement (401a) of varying contribution percentages, annually after 1 year of employment.
• Employer contributed life insurance (twice W2 wages)
• Optional short-term disability, additional life insurance, and accidental death and dismemberment offered.
• Employee discount
• Employee Assistance Program
• Paid vacation, holiday, and sick

Requirements

• High School or equivalency required with work experience. BS/BA in Social Work or related field is preferred.
• 2 -4 years of case management experience working with at risk youth, or relevant work experience is strongly preferred.
• Strong interpersonal skill, with excellent verbal and written communication skills is required.
• Valid driver's license, current auto insurance, and independent transportation required\

MERS/ MO Goodwill considers applicants for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, the presence of a non-job-related medical condition or disability or any other legally protected status.

Reasonable accommodations may be requested by contacting HR and are provided whenever reasonable to assist employee's in performance of job duties.

MERS/ MO Goodwill requires various background, records and drug checks/test upon employment.