PeopleShare is seeking Experienced Call Center Representatives for an opportunity for a local gas company in Pittsburgh, PA! If you have a background in call center or customer service and are looking for your forever job - apply now and ask for Samantha!

If you're looking to spring in to a great new opportunity - this position is starting March 6th!

Job Details for Experienced Call Center Representatives:

• Schedule: Monday-Friday 8AM-4PM
• Pay Rate: $17.38 (goes up to $22.30 after 1 year!)
• Contract to Hire

Job Responsibilities & Description for Experienced Call Center Representatives: As a Call Center Representative you will be responsible answering inbound calls, and when required make outbound customer calls. Independently respond to and resolve customer questions, concerns, and complaints via calls and correspondence as well as the duties listed below:

• Provides prompt and accurate service to promote an excellent customer experience while utilizing complex computer systems
• Identify, review and resolve complex billing issues including errors. Perform credit identification for new applicants
• Schedule service orders to address service issues including emergency orders
• Assessing customer needs and educating customers on procedures and services. Clarify information, research every issue and provide solutions and alternatives

Job Requirements for Experienced Call Center Representatives:

• High School diploma or GED required - Associates/Bachelors degree preferred
• Previous experience working in customer service, retail, health care, call center or any type of position working with customers/patients in a professional setting
• Ability to be available to start as soon as possible

IND28

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) throughout the Pittsburgh area - Monroeville, Export, Murrysville, Canonsburg, Mount Pleasant, New Kensington, Moon Township, Robinson, Beaver, Greentree, Downtown and Cranberry. We have openings for receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, electronic assemblers, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.

PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.