Call Center Confirmation Agent Job at Rise Energy

Rise Energy Lehi, UT

Our Call Center Confirmation Agents are responsible for confirming and rescheduling appointments set by Call Center Representatives and attended by sale associates.

Agents will be responsible for confirming appointments for a sales associate to visit, either in person or via telephone. If you enjoy talking to people and are interested in sales, this is the ideal position for you. Agents must have worked in the solar industry, and any kind of solar experience is a minimum requirement.

Responsibilities

Below are some of the responsibilities a Call Center Agent is expected to assume:

  • Ensure each prospective client and potential customer has a positive experience with our company
  • Take the initiative to learn about the company and grow within the role
  • Prioritize which appointments take priority over others to maximize revenue
  • Develop and distribute reports of each day’s appointments
  • Use designated applications to manage various aspects of the job
  • Demonstrate a pleasant disposition with each prospect
  • Properly explain the products and services to prospective customers when making appointments
  • Complete required area sheets at the end of each day

Job Qualifications and Skill Sets

Below are the qualifications and skills that are expected of an Energy Specialists:

  • MUST HAVE PRIOR SOLAR EXPERIENCE
  • Minimum high school diploma, some college preferred
  • Exhibit excellent communication skills
  • Must be able to work independently
  • Ability to multitask
  • Ability to work at least 8 hours each day, 5 days per week
  • A positive attitude
  • A pleasant speaking voice when engaging with prospects and customers
  • Experience and willingness, working in a team environment
  • Excellent organization skills

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

  • On-the-job training

Experience level:

  • Under 1 year

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Call center
  • In-person

Ability to commute/relocate:

  • Lehi, UT: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location




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