Come Grow with Us!

Looking for a First Time Job or a Long-Term Career? Banking is a growing industry and more Bankers are needed! We offer:

• $20 per hour to start
• $1500 Sign-on Bonus
• Fully paid training
• Great benefits including 11 paid holidays and vacation after 90 days
• Many growth and promotional opportunities

First Horizon’s Contact Center / Virtual Banking teams serve consumer and small business clients through digital (online, mobile, and social) and contact centers (phone, email, and correspondence), providing clients with convenient ways to manage their accounts, enable digital payments, provide solutions that meet their financial needs, and more.

Seeking entry level or experienced people

• Minimum of a high school diploma or equivalent
• Minimum of two years of related customer service experience or an equivalent combination of education, training, and experience
• Strong computer skills and the ability to utilize multiple computer applications simultaneously
• Positive attitude, professional demeanor, passion for helping, and a continuous improvement focus
• Bilingual in English and Spanish – ability to read, write and speak both without assistance is a plus, but not required
• Excellent verbal and written communication skills with emphasis on proper grammar, etiquette and voice qualities such as tone, inflection and enunciation
• Passion for client experience and for assisting internal/external clients
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Problem solving ability, and customer advocacy and/or voice of the client strategy experience
• Close attention to detail, demonstrate positive attitude and professional demeanor - practicing strict confidentiality for all sensitive information

Apply today!

About Us

First Horizon (NYSE- FHN) is a top 25 bankin the U.S. with over 150 years in business. We offer an award-winningdiverse cultureand socially responsibleworkplace. As a strong financial institution, we also provide opportunities for career growth. Join us and represent the distinguished First Horizon organization with our stellar team of associates by applying today!

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Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift

Supplemental pay types:

• Signing bonus

Ability to commute/relocate:

• Knoxville, TN 37920: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer Service or related: 2 years (Preferred)

Work Location: In person

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