Business Systems Analyst (hybrid work schedule) - Midvale, Utah Job at Zions Bancorporation

Zions Bancorporation Midvale, UT 84047

Procuity , a subsidiary of Zions Bancorporation, is a health care technology company whose primary business focus is healthcare financial optimization. Today we deliver the industry’s most powerful platform of tools and information designed to help pharmacies and others manage the risks and complexities of the 340B marketplace. With our deep and unique expertise in technology, data collection, and financial controls, our product 340BDirect offers simplicity, order, and transparency to each of our customers.

As a company whose success is measured by individual customer performance, Procuity understands that quality is the one non-negotiable component of every solution we prescribe. We work in close partnership with each customer to solve business problems with decision-critical information through innovative software solutions, and professional guidance.

We are currently accepting applications for a Business Systems Analyst to work a hybrid schedule in Midvale, Utah.

The ideal candidate for the position will have the skills and experience necessary to:

Be responsible for daily operational management call, cover monitoring of systems, performance of systems, tracking and documenting events, incidents, and issues.

Be responsible for various system functions, including: Incident, change, system, and project management.

Troubleshoot applications, system performance, and user access issues.

Document incident items and escalate as necessary with the team and corporate partners.

Coordinate issue resolution and validation of service restored.

Assist in troubleshooting servers, transmissions, and firewall access issues.

Perform application trouble shooting, and make recommendations for improvements and changes.

Work with vendors as needed to resolve issues.

Coordinate customer and trading partner changes with internal system changes.

Be responsible for user acceptance testing, for changes related to applications and systems.

Facilitate new or enhanced change management requests and post change validations.

Be responsible for processes and procedures documentation.

Assist with Disaster recovery testing.

Be responsible for application and infrastructure monitoring, coordinates with enterprise management and business unit on assigning and updating alerts.

Lead small projects related to application configuration and environmental support and changes.

Be responsible for various system, and process metrics

Perform other duties as assigned.

Qualifications:
Requires a Bachelor's in computer science, Information Systems, Business Administration, or other related field and 2+ years experience in business analysis, processes, procedures, project management, multiple technologies, frameworks, etc. or other directly related experience.

A combination of education and experience may meet requirements.

Working knowledge of business systems and applications, incident and change management, project and systems management.

Working knowledge of department specific processes and procedures.

Requires solid analytical, organizational, trouble shooting and problem solution skills.

Ability to elicit, gather and analysis data.

Solid presentation and technical and non-technical communication skills, both verbal and written.

Ability to function in a consultative role.

Ability to work with vendors.

Requires solid interpersonal skills with the ability to work with both management and staff employees.

Must be able to meet deadlines.

Working knowledge of various software programs, including word processing, spreadsheets, etc.

Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!

Life and Disability Insurance, Paid Parental Leave and Adoption Assistance

Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts

Paid Training, 15/20 days of Paid Time Off (PTO). (PTO covers both sick and vacation days without distinguishing between them), 11 Paid Federal Holidays, and any applicable state holidays

401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

Mental health benefits including coaching and therapy sessions

Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire

Employee Ambassador preferred banking products


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