Business Analyst-Operational Reporting Job at West Coast University

West Coast University Richardson, TX 75080

Summary:

  • The Business Analyst works with key stakeholders to evaluate business and application processes and proposes solutions that improve organizational efficiency through enhanced operational reporting and reducing organizational risk in a highly regulated environment.
  • The position gathers requirements, creates business requirements documentation, and works with a team to deliver reporting solutions that align with business requirements while ensuring integrity of system data and compliance with all regulatory guidelines.
  • The results-oriented position provides excellent customer service and standards in support of the organizations mission.
  • The Business Analyst will act as the link between our technical capacities and our business objectives working to improve business efficiency with cost effective operational reporting solutions.
  • The position is also responsible for providing support and maintenance to critical enterprise applications and integrated solutions.
  • This is a hybrid position where you will work in the office 3 days/week and from your home office 2 days/week.

Responsibilities:

  • Supports work for multiple projects, from analyzing requirements to designing, testing, deploying and supporting users on a solution that meet those requirements.
  • Documents business requirements based on customer requests to guide development of delivery of operational reporting solutions.
  • Understands business requirements to set functional specifications for reporting applications.
  • Collaborates with teams across the organization while evaluating, developing, and delivering solutions. Provides clear communication and progress updates to internal teams and customers.
  • Tests, debugs, and evaluates enterprise software upgrade releases reporting issues to vendors and documenting end user training materials, guides and report definitions.
  • Interacts with development teams while reviewing, testing, coding and delivering final project.
  • Extract data from Enterprise databases and other data source to create ad-hoc and organizational reports and dashboards.

Education:

  • Bachelor’s degree in Computer Science, Information Systems or related field, or equivalent experience required.
  • Master’s degree or above in Computer Science or Information Systems preferred.

Knowledge/Experience:

  • Generally 2-3 years of relevant experience required.

Qualifications/Skills:

  • Experience working with users developing business requirements.
  • Have knowledge of database fundamentals and able to quickly shape data into reporting.

Preferred:

  • Working knowledge of SQL and complex databases structures.
  • Experience building operational reports using tools like Power BI, Tableau, etc.
  • Experience designing, developing, implementing, and supporting enterprise applications.
  • Experience working in higher education.
  • Experience working with Salesforce Sales Cloud, Marketing Cloud, or Service Cloud.

"LI-CM1"
"HEJ"

Pay: $89,688.00 - $125,563.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement
  • Vision insurance

Compensation package:

  • Yearly pay

Experience level:

  • 2 years

Schedule:

  • Monday to Friday

Education:

  • Bachelor's (Required)

Experience:

  • SQL: 1 year (Required)
  • operational reporting: 1 year (Required)

Work Location: In person




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