Barista Job at ISS Facility Services (US)
ISS Facility Services (US) Lexington, MA 02421
$18 - $20 an hour
Hourly Wage
ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is
$18.00 - $20.00 per hour.
Work Hours
The work hours for this position are Monday – Thursday, 6:30 AM - 3:00 PM.
Key Purpose
Welcome all guests and make them feel happy they came. Let them know you are here to make that perfect beverage for them. Prepare and serve hot or cold beverages such as coffee, espresso drinks, blended coffees, and teas. Serve ready to eat foods such as pasties, muffins, biscotti, and bagels at breakfast and sandwiches and salads at lunch. Always serve guests with a caring and happy attitude.
Success Criteria
- Arrive on time to all shifts
- Proper uniform including non-slip shoes and name tag
- Professional appearance
- Provide outstanding hospitality
- Don’t be afraid to ask for help
Key Areas of Collaboration and Influence
- A strong commitment to guest experience
- Always remember safety first
- Build respectful relationships with all teammates and quests
- Willingness to take directions from the Chef, Front of the House Manager, and Catering Manager
- Build relationships with delivery vendors
Ideal Candidate Experience
- Must have a passion for customer service
- Always have a positive attitude
- Be dependable & reliable
- Ability to communicate effectively
- Knowing your equipment is clean and in good working order
- Ability to keep calm under busy working conditions
Key Accountabilities
- Properly setting up all equipment needed
- Clean & sanitize work and service areas
- Station set to execute guest service / satisfaction
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees and teas
- Order, receive, or stock supplies or retail products
- Operate cash register and be familiar with self-service kiosks
- Maintain product inventory to established levels
- Recognize products; accurately restock & rotate product
- Smile, greet, and serve customers, making them feel welcome
- Complete necessary HACCP to ensure safe temperature control
- Display merchandise in an attractive manner
- Weigh, grind, or pack coffee beans for customers
- Stock, clean and organize coolers in attractive manner
- Label and display signs for all items
- Other duties as assigned
- Must follow all safety rules and actively prevent accidents
Physical Demands & Work Environment
- Ability to lift a minimum of 25 pounds
- Must be able to stand for periods of 7 hours
- Must be able to work under pressure during peak periods of the day
- Must offer outstanding hospitality for their entire shift
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.
ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. ISS believes that people make places and places make people. From strategy through to operations, ISS partners with over 60,000 customers in 30+ countries to deliver places that work, think and give and is served by 471,056 employees who connect people and places every single day. In 2019, ISS earned DKK 78 billion in revenue. It is headquartered in Copenhagen, Denmark.
JOB DETAILS
Date posted:
MAY 12, 2023
Country:
UNITED STATES
Location:
LEXINGTON, MA, US, 02421-2101
Job Category:
FOOD SERVICES
Full time/Part time:
FULL TIME
Requisition ID:
35366
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.