Bank Fraud Specialist Job at Forcht Bank

Forcht Bank Lexington, KY 40509

BE HAPPIER IN YOUR CAREER

As an 8-time winner of Best Places to Work (in Kentucky), we understand the importance of creating a workplace culture that gives our bankers a purpose each and every day. That purpose is to find unique ways to deliver our brand of happier banking service to customers and other employees. We’re looking for self-starters, outside-the-box thinkers, customer service wizards, small business enthusiasts, and servants within their community. Notice we didn’t say bankers. At Forcht Bank we value diverse and unique thinking that could help us serve our customers better. That’s exactly who we are. What other banks do you know that have an Ice Cream Machine to hand out free ice cream and 18 foot tall forks outside their locations?

WHO WE ARE

While we opened our doors in 1985 offering traditional banking services, we soon realized we needed to deliver them in a nontraditional way. Financial services are a competitive industry, with over 5,000 banks and 5,300 credit unions. That’s a lot. We understand that we must differentiate ourselves by offering a unique combination of banking, consisting of exceptional customer service and with a twist of great digital banking tools to help our customers manage their basic needs. This is part of our happier banking recipe. Another component is encouraging our bankers to exemplify our values daily.

We believe in:

  • Giving back to our communities.
  • Embracing change and evolution
  • Building relationships based on trust and transparency
  • Celebrating and embracing our diversity

THE PERKS

Our commitment is to grow and train happier employees, providing them with the skills to deliver happier banking and create happier customers. This is how we create happier employees at Forcht Bank:

  • Competitive salary/wage
  • Comprehensive benefits package to include:
    • Health, Vision, & Dental Insurance
    • 401(k) Retirement Plan with up to 4% Company Match (fully vested from day 1)
    • Company Paid Life Insurance
  • Minimum of 15 days of Paid Time Off (PTO) after 60-day introductory period
  • Nine Paid Holidays, plus Birthday Leave and Community Service Leave
  • Charitable donation match
  • Employee celebrations
  • Professional recognition
  • And more!

Summary

The Fraud Specialist will oversee the Fraud management function for the Bank. This individual will review fraud cases that have been identified and/or alleged, by gathering information, coordinating with appropriate departments on appropriate action to be taken, recording the information associated with each case, and tracking the cases by type of fraud and loss, if any. In addition, this individual will be responsible for reviewing reports that may help prevent fraud on a pre-emptive basis and contacting customers to verify and collect additional information, as needed.


Essential Duties & Responsibilities

To perform this position successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.

  • Conduct in-depth investigations of evidence and/or allegations of suspicious activity such as fraud or money laundering.
  • Obtains information, reports, and any additional information necessary to investigate fraud allegations.
  • Collaborates and coordinates with internal departments and/or the Bank’s Security Officer, as needed, to take any steps necessary to fully investigate and stop any existing fraud.
  • Record and document all fraud cases with information, including: customer name; account number; number of fraudulent transactions; any steps taken to stop the fraud and prevent it going forward; any losses to the Bank associated with each case; type of fraud; and any additional information necessary to track and report fraud to executive management and the board of directors.
  • Review any reports that will help to identify fraud early on or prevent it altogether.
  • Submit reports to the fraud committee, and any other committees deemed necessary.
  • May coordinate fraud detection and prevention activities and training, providing advice on methods and best practices.
  • Other duties as assigned.

Qualifications

The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Working knowledge of Microsoft Office products and bank information systems.
  • General background in financial institution operating policies and procedures and banking regulations.
  • Ability to exercise judgment and discretion in handling sensitive documents or other confidential information.
  • Ability to work independently and effectively manage time and multiple projects with minimum supervision.
  • Ability to work with a team and members of other departments of known concepts.
  • Ability to effectively communicate both orally and in writing to convey information tactfully and effectively to all levels of employees and customers.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar, including the ability to comprehend written sentences and paragraphs in work-related documents.
  • Ability to manage time and be efficient and effective in the completion of assignments.
  • Ability to establish productive business interpersonal relationships with others inside and outside the organization.

Physical Demands and Abilities

The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.

  • Ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Ability to communicate information and ideas in speaking and writing so others will be able to understand.
  • Ability to identify and understand the speech of another person.
  • Ability to see details at close range (within a few feet of the observer).
  • Ability to analyze a situation and select the appropriate course of action on matters involving significant risks or consequences.
  • Ability to sit for long periods of time.
  • Ability to demonstrate manual dexterity through use of typing on a keyboard, sorting through paperwork, reaching and grabbing objects.
  • Ability to stand, bend, and lift up to 10 pounds.
  • Ability to operate standard business equipment such as a fax, computer, printer, copier, etc.
  • Ability to look at a computer screen for several hours.
  • Ability to travel to other locations if needed.
  • Ability to work on a flexible schedule that at times may include late working hours or weekend hours.

Required Education and Experience

  • Bachelor’s Degree in business, finance, accounting, or in a related field of Directly related experience may be substituted in lieu of education.
  • Minimum of three (3) years banking or finance industry experience.
  • Certified Fraud Examiner (CFE) preferred.

Other Requirements

  • May be required to attend activities outside the bank to stay abreast of new developments, best practices, and statutory and regulatory changes.
  • Pursuant to the Drug Free Workplace Act of 1988, all employees must remain drug free and alcohol free when reporting to work and while engaged in any work-related activities.
  • Must adhere to all Bank Secrecy Act regulations and requirements.

EOE

We are committed to ensure fair and equal treatment for everyone we employ and as such, we are a proud Equal Opportunity Employer. We value diversity and believe employment, training, and promotional opportunities should be available to all persons without regard to race, color, gender (including gender nonconformity, gender identity, status as a transgender individual, and sexual orientation), sex (including pregnancy), age, religion, national origin, ethnicity, physical or mental disability, genetic information, political affiliation, protected veteran status or membership in the armed services, or any other consideration that is protected by applicable federal, state, and local law.


Experience

Required
  • Certified Fraud Examiner (CFE) preferred.
  • 3 year(s): Three (3) years of prior banking experience.

Education

Required
  • Bachelors or better in Finance or related field



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