Automotive Service Writer Job at Shottenkirk Desert Lexus
Previous Service Advisor experience is required.
Job Responsibilities:
- Greeting all customers walking into the service department.
- Taking and answering phone calls from customers with questions.
- Work with customers to ensure we meet and address all vehicle maintenance needs.
Write repair orders for customers with full transparency of cost and time estimates.
- Provide exceptional and timely communication-keeping customers updated throughout the process.
- Communicate frequently with Technicians and Parts to ensure timely completion of work. Exhibit a positive attitude and strong work ethic with customers and co-workers.
- Explain automotive repairs and issues and provide great customer service.
- Willingness to learn with hands-on training and a positive attitude.
Qualifications:
Self-motivated with the ability to set and achieve targeted goals.
Experience in automotive repair preferred.
Excellent organizational and time management skills.
Ability to multi-task in a fast-paced work environment.
Working knowledge of computers and phones.
Be at least 18 years of age.
Be qualified to work in the US unsponsored.
Bilingual is a plus.
Possess an acceptable driving record and a valid California driver’s license.
We Offer: Excellent pay plan and benefits package, including Medical, Dental, Vision, and Life Insurance. Full-time position, Commission-based earnings.
Job Type: Full-time
Pay: $54,226.84 - $65,567.86 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Weekend availability
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Application Question(s):
- Do you have open availability Monday-Saturday with holidays and evenings included?
Education:
- High school or equivalent (Required)
Experience:
- Automotive Service Writer: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
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