Associate Director, Desktop Application Services Job at University of Memphis
Campus Location Main Campus (Memphis, TN) Position Number 016013 Category Staff (Hourly/Monthly) Department Enterprise Infrastructure Services Minimum Position Qualifications
Bachelor’s degree in relevant area and six (6) years of appropriate experience. Relevant experience may substitute for required education.
Special Conditions Work Schedule
Monday – Friday
8:00 am – 4:30 pm
May need to work/travel beyond normal work schedule
This position is eligible for remote work.
Posting Date 03/17/2023 Closing Date 03/31/2023 Open Until Screening Begins Hiring Range Commensurate with Experience Full-Time/Part-Time Full-Time: Benefits Eligible Working Conditions
8:00 am – 4:30 pm
May need to work/travel beyond normal work schedule
This position is eligible for remote work.
While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Additional Working Conditions Special Instructions to Applicants
All applications must be submitted online at workforum.memphis.edu.
Applicants must complete all applicable sections of the online application to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system. Required work experience is based on full time hours. Part time work experience will be prorated as listed.
Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview.
Is this posting for UofM employees only? No Positions Supervised Knowledge, Skills, and Abilities
Consistently reliable and dependable.
Ability to exercise sound judgment in making critical decisions.
Takes personal responsibility for the quality and content of their work.
Ensures communication with customers, both internal and external, exudes service excellence.
Knowledge of project control, management principles and coordination of people and resources.
Ability to communicate effectively both in writing and verbally with a diverse population of constituents.
Ability to establish and maintain a good rapport with university faculty and staff, students and the general public.
Additional Position Information Benefits of Employment (Applies to full-time employees only)
Ability to exercise sound judgment in making critical decisions.
Takes personal responsibility for the quality and content of their work.
Ensures communication with customers, both internal and external, exudes service excellence.
Knowledge of project control, management principles and coordination of people and resources.
Ability to communicate effectively both in writing and verbally with a diverse population of constituents.
Ability to establish and maintain a good rapport with university faculty and staff, students and the general public.
Job Duties
Duties & Responsibilities
Responsible for daily operational activities related to certain cloud-based and on-premises services required to support critical infrastructure for all aspects of the university community. Assists leadership in planning activities by identifying and recommending changes to services or service configurations.
Duties & Responsibilities
Manages staff for optimal performance. Participates in recruitment, hiring, and training of technical professionals. Provides technical, operational, and administrative direction for professional technical personnel who support faculty, staff, and students.
Promotes and facilitates professional development through mentoring, coaching, and annual performance reviews, and takes corrective action as necessary.
Promotes and facilitates professional development through mentoring, coaching, and annual performance reviews, and takes corrective action as necessary.
Duties & Responsibilities
Establishes standards, along with processes and procedures, for work assignments.
Duties & Responsibilities
Evaluates, recommends, and procures new technologies that promote efficiency and reduce redundancies. Recommends technologies for decommission.
Duties & Responsibilities
Other duties as assigned.
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