Job Description
For this opening we will consider candidates from the following locations: Longmont,CO,United States | ,AL,United States;Chicago,IL,United States;Joplin,MO,United States;Mobile,AL,United States;Omaha,NE,United States
Intrado is looking to hire an Associate Implementation Specialist in Longmont, CO to join our Life & Safety business segment. Looking for detail oriented, self motivated, critical thinkers, not afraid to research and think outside the box. This is a GREAT entry level role where you can grow in a technology company focused on #workworthdoing. Flexible start time between 6-8am and it has many opportunities for advancement.
Essential Duties:
- Responsible for assisting with basic, routine data entry tasks which include but are not limited to the up keep of Enhanced 9-1-1 Data Base, correcting of default telephone numbers, general and technical Public Safety Answering Points (PSAPs) information, research and resolve errors resulting from Enhanced 9-1-1 misroute calls and boundary issues
- Serve as a point of contact for all PSAPs and ensure all data is current and correct
- Provide support to many internal teams and demonstrate knowledge of a wide range of Enhanced 9-1-1 technologies (e.g., Voice over Internet Protocol, Fixed Mobile Convergence, Telematics, and Next Gen E911, etc.)
Applicants for this job will be expected to meet the following minimum qualifications-
Education:
- High school diploma or GED required.
- One year data collection or data entry experience preferred
Experience:
- Minimum one year clerical, data entry or customer service experience preferred
- Preferably in a public safety or 9-1-1 industry environment
- Basic knowledge of MS Word, Excel, and Outlook preferred
Benefits and Compensation:
- Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you’d expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan with company match and flexible spending accounts), and several that go above and beyond (tuition reimbursement paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity and pet insurances, identify protection and more)! Apply today to join us in work worth doing!
- For candidates located in Colorado, the starting salary for this position is anticipated to be $15 an hour and will be commensurate with experience
ABOUT US
Intrado’s Life & Safety division is responsible for some critical parts of our everyday life. Our solutions are responsible for everything that happens after a 9-1-1 call is placed – call routing, delivery, location determination and data management. Whether you call from a landline, cell phone or text 9-1-1, we make sure first responders get the right information at the right time so they can save lives.
Our Company has sales and/or operations in the United States, Canada and Europe and is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Our Company has sales and/or operations in the United States, Canada and Europe and is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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