• Assist in responsibility for hitting a monthly Operations Revenue goals, including Retail, Supplements, Juice bar and Non-Commissioned Revenue. Also, responsible for hitting and growing their club’s monthly dues tap.
• Assist in support member retention by advocating for the best member experiences and operational processes in the club.
• Assist in maintaining a clean and safe facility for all members and team members; checking that the facilities equipment is well-maintained.
• Assist to ensure team members always executes the basics in friendliness, cleanliness, punctuality and in dress code.
• Assist in resolving member concerns and complaints in a professional manner within UFC Gym corporate and club parameters.
• Assist in monitoring club facilities for appearance and equipment and resolve or escalate issues that detract from the member experience. Assist in providing direction to janitorial service.
• Assist instilling a sense of common responsibility and teamwork across club functions to improve the member and team member experience.
• Assist in responsibility for bill collecting on members electronic funds transfer (EFT) dues as well as making phone calls for past due members and members with invalid credit cards.
• Assist to ensure that retail is optimally merchandised and displayed and that merchandise transfers take place according to company policy and procedure.
• Assist in follow-up with compliance checks by monitoring club systems and employee performance.
• Assist to ensure that systems procedures are accurately followed: proper POS procedure, desk set up, File Organization, Member Check-in, Class Check-in, Telephone Inquiry, Guest Registration, cash handling and member ID Cards
• Assist in maintaining an efficient ‘back office.’
• Order and maintain all supplies.
• Assist of supervise point-of-sales (POS) operations and file daily and weekly club revenue reports.
• Assist of responsibility for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports.

• Highly organized and willing to take leadership responsibilities regardless of situation.
• Must possess strong oral, presentation and written communication skills and thrive in a fast paced environment.
• Must be highly motivated and proactive.
• An understanding of food & beverage operations.
• Must be able to work days, evenings, and weekends if necessary.
• Proficient in Microsoft Office Suite.

• Experience in Food and beverage service is preferred.
• Experience in a health club or the hospitability industry preferred.
• Serve Safe or Food Handlers Card must be obtained within the first 30 days of hire.
• Current CPR/AED certification.
• Must complete Kid's Club Attendant training prior to working alone in Kid's Club.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.