Purpose:

To oversee and supervise the operation of the store and store associates with direction from the Store Manager. Maintain ambitious standards and the image of Don Roberto Jewelers while conducting the store according to company policy, procedures, and guidelines.

Duties and Responsibilities:

• Achieve or exceed assigned sales, credit quotas, and help manager train staff to do the same.
• Recruit, interview, and hire; train and evaluate staff.
• Accept payments on accounts, negotiate down payments, take credit applications; update & verify information on accounts as needed.
• Control security with regards to keys, security alarm inventory, safety, shipping, and receiving.
• Provide a prominent level of customer service.
• Ensure store is kept clean and organized, decorated windows according to season.
• Set up store daily; prepare store for closure nightly.
• Receive and deliver goods and merchandise in & out of store.
• Perform jewelry cleaning, engraving and ear piercing.
• Ensure compliance of Company dress code, professional behavior, and neatness always.
• Always follow Company policy, perform other duties as needed.

Essential Job Functions:

• Ability to endure extended periods of standing and occasional walking; lift and carry 40 pounds; push and pull 100 pounds; climb kneel and reach on occasion.
• Use of ordinary conversation speech and hearing; field vision, color vision and acuity (far and near).
• Ability to operate buffing machine, steamer, 10 key, computer, fax, and other general office equipment; to communicate effectively in both oral and written forms; apply cognitive skills; prioritize multiple projects success fully and to work in a fast-paced environment.
• Ability to follow directions from a supervisor and carry out instructions.
• Ability to accept constructive criticism and interact effectively with coworkers.
• Ability to appear for work on time and to understand and follow posted rules and procedures.

Preferred Skills, Knowledge, and Abilities:

• Retail credit management experience, preferably in jewelry.
• Bilingual (English, Spanish) Preferred.