Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

PRIMARY PURPOSE:

As a Lounge Assistant Manager, you will be responsible for operational functions within the department. You will also set the stage for the guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Manage assigned operational functions within the department consistent with the strategic plan and vision for the department
• Direct smooth, efficient, cost-effective operation, including labor management, supervision of all aspects of services, scheduling and inventory control
• Manage delivery and measurement of guest service within assigned department(s) consistent with the company’s core service standards and brand attributes
• Provide management support in the oversight of assigned shift to ensure the delivery of quality service to the guests
• Coordinate the requisition process and stocking of beverage/lounge outlets to maximize revenue for the division
• Provide guidance and counsel to beverage employees, ensure the staff is scheduled properly
• Provide recommendations to management on daily operational issues
• Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

• Working knowledge of inventory management
• Able to effectively communicate in English, in both written and verbal forms
• Able to lead and mentor a team
• Ability to work under pressure
• Ability to multi-task and work well in a fast paced, team-oriented environment
• Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

PREFERRED:

• Associate degree in F&B or Culinary Arts
• Scheduling experience
• Experience managing employees using a Collective Bargaining Agreement
• Experience working in a similar resort setting
• Administrative abilities