About JSI:

JSI, Northeast Ohio's leading provider of Janitorial Services, is seeking an Area Manager to join our leadership team. Named one of the Weatherhead 100 Fastest Growing Companies in Northeast Ohio for 2 consecutive years, JSI is looking to expand our management staff with qualified and talented individuals.

Job Summary:

The Area Manager holds overall responsibility for the janitorial program in numerous facilities in his/her geographical area. This is an afternoon / evening shift. This position is based in Cleveland with local travel daily throughout the Northeast Ohio area.

Skills:

The ideal candidate will have a professional demeanor, and the ability to communicate well with clients, via phone, email and in person. They must be able to train, direct and manage a diverse workforce of employees at various locations. We are seeking someone with an eye for detail, and the ability to multi-task. The Area Manager must be comfortable working in a fast-paced, ever changing environment. They must be able to delegate tasks, and solve problems rapidly. Knowledge of Microsoft Office is required.

Responsibilities and Duties

Job Duties:

? Perform customer service duties, and handle all client requests or complaints in a timely manner. Follow up to ensure satisfaction

? Supervise, train, motivate, and develop team members

? Work with the HR department to ensure all jobs are properly staffed and trained

? Arrange for coverage in the event of an employee absence

? Disciplinary action and/ or termination of employees when necessary

? Perform regular inspections of buildings to ensure that specifications are being met

? Correct deficiencies in buildings whenever necessary

? Maintain budgetary compliance at all accounts, specifically with labor hours/ supplies / equipment

? Oversee scheduling and payroll for all employees working in your accounts

? Scheduling of special project work when requested or needed

? Ensure that all janitorial equipment is in good working condition and well maintained.

? Track and maintain supply inventory

? Ensure building safety and security for employees

Qualifications:

Minimum of 3 years of management or supervisory experience.

Associates Degree or equivalent experience.

Janitorial, Facilities, or similar area management experience is preferred.