Open to General Manager applicants in the United States. Must be willing to relocate for an on-site position.

GAT Airline Ground Support, a fast-growing airline service company, is actively seeking an experienced General Manager. If you are looking for an opportunity to join a growing, fast-paced, reputable airline service company then look no further. You will have the opportunity to help expand GAT's business portfolio through effective leadership that results in excellent quality service to our customers. The ideal candidate possesses skills necessary for taking advantage of growth opportunities. Successful General Managers earn rewards for their achievements.

Compensation:

Annual compensation Depends on Experience, with Potential Production Bonuses

Benefits:

Flight Privileges, Major Medical, 401k plan, Dental, Vision, Paid Vacation, Paid Holidays, and Advancement Opportunities

Job Summary:

General Manager positions have the responsibility for maintaining financial budgetary goals, safety policies, procedures and working conditions which affect the employee on the job. In addition to being responsible for immediate work environment he/she will develop their direct reports. Must effectively communicate all safety policies and procedures, GAT's core values, and GAT's Mission to all levels of the organization. Direct and coordinate activities to provide a safe environment for employees while maintaining fast and efficient services. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals overseeing a 24-hour operation. A professional and positive image must be consistently displayed by the employee. Must possess a sense of urgency and a passion for improving the delivery of services with a commitment to continuous improvement. Must have excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance.

Job Duties:

• General Managers must be able to conduct monthly safety meetings for all employees (without exception).
• Responsible for managing all operation activities and multiple carrier contracts
• Must be able to conduct flight audits, station audits and "at risk" behavior audits.
• Participate in monthly company safety conference calls.
• Able to communicate and instill safety awareness in all employees including new hires. Work in conjunction with Customer to determine manpower requirements for group movements, peak travel holidays, out of scope and flight schedule changes.
• Oversee recruiting and placement efforts to ensure staffing levels meet requirements and exercise best possible effort to follow any instructions provided by Customer or their designee regarding standards, procedures and practices.
• Ensure compliance with all regulatory agencies including FAA, OSHA, EPA, US Dept. of Labor and EEOC.
• Investigate, report and implement corrective action for any incident of aircraft damage or employee injury and conduct/participate in employee coaching and counseling as necessary.
• Oversee any disciplinary action resulting or potentially leading to termination in order to ensure proper documentation and consistent application of policies.
• Coordinate purchases for operational necessities and ensure adequate supplies are available to meet customer standards.
• Review final payroll and daily hours to ensure salaries and wages remain within budgetary restraints.
• Monitor impact of operational irregularities on such costs and ensure out of scope is documented and approved accordingly.
• Conduct weekly Lead/Supervisor meetings, daily briefings with GSE mechanic for equipment updates and timely repair, participate in employee shift briefings and customer shift briefings or team meetings as required.
• Observe and ensure full compliance of uniform and appearance guidelines and inspect facility daily including supply rooms, storage rooms, storage, break rooms and office areas.
• Review all daily, weekly and monthly operational reports to ensure proper dissemination, including but not limited to, shift reports, disciplinary actions, incident reports, safety meeting minutes, monthly summary report, pay change notices, employee evaluations, work orders, or any other local reporting medium.
• Investigate all service failures including chargeable delays, baggage/cargo/mail mishandling.
• Administer station operational plans such as deicing, FOD, safety, winter operation and baggage plans.
• Complete personnel evaluations on supervisors, administrative assistants and GSE mechanics. Liaise with all customer service, airport, USPS and our customer.
• Respond to and/or investigate concerns reported by customer's supervisory personnel.
• Perform routine visits to the various authorities to discuss issues and concerns. Attend all local airport tenant, security and safety meetings.
• Other duties as assigned

Qualifications:

• Bachelor's degree or appropriate combination of education and experience
• 5+ years of Airline industry
• 5+ years of Experience managing and leading people with financial responsibility
• Executive presence and understanding of a large corporate environment
• Large scale project management experience
• Experience managing multi-customer market
• Strong strategic skills and business acumen combined with the ability to motivate teams to deliver high quality standards
• Ability to establish and maintain positive, professional, internal and external work relationships with all stakeholders
• Strong analytical skills
• Must be a self-directed, highly motivated and proactive leader
• Strong communication skills; written and verbal
• Willing to rotate own schedule to be visible to all clients, team members as needed

Company Description:

GAT offers a broad portfolio of services at locations throughout the United States. Our mission is to provide high quality, regulatory compliant services to our aviation customers that maximize value and execution while ensuring a safe and productive environment for employees and our customers. This mission is only delivered through the commitment of our employees and industry leading programs to include “pay for production”.

GAT has developed a reputation in the industry of providing the highest quality service to their customers. This begins with a culture of safety as a condition of employment meaning that safety will remain at the forefront of all services we perform. This number one value enables each and every employee to be actively involved in safety processes. GAT also maintains a dedicated training and compliance department to ensure full compliance with its customer's policies and procedures as well as any participating governmental agencies.General Managers are responsible for maintaining financial budgetary goals, safety policies, procedures and working conditions which affect the employee on the job. In addition to being responsible for immediate work environment he/she will develop their direct reports. Must effectively communicate all safety policies and procedures, GAT's core values, and GAT's Mission to all levels of the organization. Direct and coordinate activities to provide a safe environment for employees while maintaining fast and efficient services. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals overseeing a 24-hour operation. Must also work rotating shifts and maintain operational visibility with all staff and business partners. A professional and positive image must be consistently displayed by the employee. Must possess a sense of urgency and a passion for improving the delivery of services with a commitment to continuous improvement. Must have excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance.

Responsibilities:

• General Managers must be able to conduct monthly safety meetings for all employees (without exception).
• Responsible for managing all operational activities and multiple carrier contracts
• Must be able to conduct flight audits, station audits, and risk & behavior audits.
• Participate in monthly company safety conference calls.
• Able to communicate and instill safety awareness in all employees, including new hires.
• Work in conjunction with Customer to determine manpower requirements for group movements, peak travel holidays, out of scope and flight schedule changes.
• Oversee recruiting and placement efforts to ensure staffing levels meet requirements and exercise the best possible effort to follow any instructions provided by the Customer or their designee regarding standards, procedures, and practices.
• Ensure compliance with all regulatory agencies including FAA, OSHA, EPA, US Dept. of Labor and EEOC.
• Investigate, report and implement corrective action for any incident of aircraft damage or employee injury and conduct/participate in employee coaching and counseling as necessary.
• Oversee any disciplinary action resulting from or potentially leading to termination in order to ensure proper documentation and consistent application of policies.
• Coordinate purchases for operational necessities and ensure adequate supplies are available to meet customer standards.
• Review final payroll and daily hours to ensure salaries and wages remain within budgetary restraints.
• Monitor the impact of operational irregularities on such costs and ensure out of scope is documented and approved accordingly.
• Conduct weekly Lead/Supervisor meetings, daily briefings with GSE mechanic for equipment updates and timely repair, participate in employee shift briefings and customer shift briefings or team meetings as required.
• Observe and ensure full compliance of uniform and appearance guidelines and inspect facility daily including; supply rooms, storage rooms, storage, break rooms and office areas.
• Review all daily, weekly and monthly operational reports to ensure proper dissemination, including but not limited to; shift reports, disciplinary actions, incident reports, safety meeting minutes, monthly summary reports, pay change notices, employee evaluations, work orders, or any other local reporting medium.
• Investigate all service failures including chargeable delays, baggage/cargo/mail mishandling.
• Administer station operational plans such as deicing, FOD, safety, winter operation, and baggage plans.
• Complete personnel evaluations on supervisors, administrative assistants and GSE mechanics.
• Liaise with all customer service, airport, USPS and our customer.
• Respond to and/or investigate concerns reported by customers and supervisory personnel.
• Perform routine visits to the various authorities to discuss issues and concerns. Attend all local airport tenant, security and safety meetings.
• Successful GM will have a deep understanding of their competition and airport activities with opportunities to grow the business.
• Ability to develop and mentor supervisors, leads and aspiring team members to grow their careers

Requirements:

• Bachelor's degree or appropriate combination of education and experience
• 5+ years of Airline industry
• 5+ years of experience managing and leading people with financial responsibility
• Executive presence and understanding of a large corporate environment
• Large scale project management experience
• Experience managing multi-customer market
• Strong strategic skills and business acumen combined with the ability to motivate teams to deliver high-quality standards
• Ability to establish and maintain positive, professional, internal and external work relationships with all stakeholders
• Strong analytical skills
• Must be a self-directed, highly motivated and proactive leader
• Strong communication skills; written and verbal
• Willing to rotate own schedule to be visible to all clients, team members as needed

NONESSENTIAL SKILLS, EXPERIENCE, AND QUALIFICATIONS (not necessary but preferred):

• Self-starter, strong leadership skills with the ability to course-correct operation proactively
• Build strong partnerships in the local community and all airport stakeholders

SUPERVISORY RESPONSIBILITIES:

Managers, Supervisors, and Leads

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay

Application Question(s):

• We are accepting applicants for multiple positions across the United States. Are you willing to relocate with an employer-provided relocation package?

Experience:

• Management: 3 years (Required)
• Commercial Aviation: 5 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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