Department: Recreation & Park

Job class: 3302 Admissions Attendant

Salary: $25.05/hour

Appointment/Role type: Temporary Exempt As-needed - Average 20 hours @ week. This job is ineligible for any regularly scheduled City employee benefits.

Contact: For questions about this position or how to apply, please contact either Dorothy Young (dorothy.s.young@sfgov.org, (415) 831-2762) or Katherine Dere (katherine.dere@sfgov.org, (415) 831-2705).

Application Opening: Tuesday, April 25, 2023

Application Deadline (Updated): Apply before May 18, 2023. This announcement may close at any time, but not before May 18, 2023, at 5 pm. Please note that candidates must submit the required employment verification and the completed supplemental questionnaire (*refer to the link later in this announcement) to be further considered in our application process.

Period of Employment: Mid to Late July to on going as long as it is note that SF Recreation staff will make the final decision based on operational needs.

Application Status: This is an ongoing recruitment for a TEX As Needed Civil Service appointment under Charter Category 16. It will never become a permanent City job. This particular announcement may be subject to temporary closure/suspension for screening and hiring purposes.

Appointment Type: This recruitment is for a Temporary Exempt (TEX), as-needed appointment. This position is exempt from the Civil Service examination process pursuant to the San Francisco Charter Section 10.104 and shall serve at the discretion of the Appointing Officer.

About: Amid a dynamic and ever-evolving urban landscape, the San Francisco Recreation and Park Department stewards one of the premier urban park systems in America. San Francisco recently became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park. Considered by San Franciscans to be one of the City’s most popular and effective public agencies, our Department manages and maintains more than 225 parks, playgrounds, and open spaces in San Francisco, including two outside of city limits: Sharp Park in Pacifica and Camp Mather in the High Sierras. Our 4,100- acre system includes 24 recreation centers, 9 swimming pools, 5 golf courses and numerous athletic facilities, including sports courts, ball diamonds, soccer fields and gymnasiums. Included in the department’s responsibilities are Golden Gate Park, Coit Tower, the Marina Yacht Harbor, the Palace of Fine Arts, and TPC Harding Park golf course.

More than 2,000 talented individuals are part of our team, from gardeners, foresters, and recreation leaders to park rangers, custodians, electricians, painters and more. Our core mission, as it has been throughout our history, is to provide opportunities for San Francisco residents and visitors alike to gather, play, learn, relax, and enjoy nature in the city.

Race and Social Equity Statement
We believe that parks and open space in San Francisco provides the opportunity to model equitable access for all. With this belief, San Francisco became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park. The Recreation and Park Department’s goal is to close the gaps and improve equity and access to quality parks and open space, and recreation activities for historically marginalized communities.

We envision a department that proactively infuses racial and social equity in its internal operations. With a multi-disciplinary team of talented individuals - gardeners, recreation leaders, park rangers, custodians, craft shop personnel, park and recreation managers and more, the department is committed to doing its part to provide equitable access to parks and programs for all the communities we serve to enjoy, as well as foster a work environment where our differences are celebrated, and everyone has what they need to thrive regardless of their race, age, ability, gender, sexual orientation, ethnicity, or country of origin.

San Francisco Recreation and Parks Permit Division is now hiring a part time assignment primarily focused on permits of all SF Recreation & Park facilities for Film and Photography productions. This position also provides support for Special Events (runs, festivals, concerts, community events, etc.). Responsibilities include:

1. Providing excellent customer service and information; responding to patrons' requests for directions and information about facilities & fees and other questions to aid patrons in their use and enjoyment of facilities and actively promoting permits of our facilities.

2. Providing quality customer service via our call center, in person, and by email; responding to customer requests verbally and in writing regarding facilities, procedures, fees, and policies; meeting with clients and conducting site visits with potential permittees.

3. Preparing cost estimates including facility fees, staffing costs, security deposits, and other ancillary fees.

4. Drafting and managing permit details and ensuring compliance with the various applicable rules and procedures; also ensures timely collection of all fees, security deposits, and required documentation; tracks deadlines for permits and following up with client on missing items.

5. Communicating and coordinating all permitted activities with other Recreation and Park divisions and City Agencies as necessary.

6 Assisting with the preparation of marketing and promotional activities and website descriptions of sites; as well as maintaining and updating forms containing fees, policies, and procedures.

7. Performing related duties as assigned.

• Minimum Qualifications - One (1) year (2000 hours) verifiable experience as an admission attendant, cashier or comparable position which requires assisting customers and handling cash on a daily basis.
• Required Verification Sample
• Required Supplemental Questionnaire
• Hours - primarily Monday through Friday, between the hours of 8:30 a.m. – 5:30 p.m. and may occasionally be required to work evenings, weekends and/or holidays.
• Hourly Rate - $25.05
• Appointment Type - As needed Temporary Civil Service - No City Benefits

Supplemental Questionnaire Information

NOTE: Applicants must provide the required verification and the supplemental questionnaire in addition to submitting an application. Only applicants who submit both an application, verification AND supplemental questionnaire response will be allowed to participate in the department's selection process.

Supplemental Questionnaire (please copy and paste this when you apply - it is required information)

https://forms.gle/T9Pfu6eJnd9FYBzq7

Appointment Type
This recruitment is for a Temporary Exempt (TEX), as-needed appointment. This position is exempt from the Civil Service examination process pursuant to the San Francisco Charter Section 10.104 and shall serve at the discretion of the Appointing Officer.

Selection Procedures

The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.

Education Verification:
Applicants may be required to submit verification of qualifying education at any point during the recruitment and selection process.

Education Verification: https://sfdhr.org/how-verify-education-requirements

Notes:

• Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
• Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Public Resources Code 5164
Candidates for positions with the Recreation & Parks Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

All your information will be kept confidential according to EEO guidelines.

Contact: For questions about this position or how to apply, please contact Dorothy young - dorothy.young@sfgov.org - work phone (415)831-2732 or Katherine Dere - katherine.dere@sfgov.org - work phone (415)831-2705

Additional Information Regarding Employment with the City and County of San Francisco

• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Revised 5/3/23; updated 5/12/23for deadline

CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.