The Administrative Clerk will assist the Admissions, Communications and Inpatient Departments with managing incoming / outgoing telephonic communications. Note: This position will work a Monday through Friday schedule between the hours of either 1:30pm - 9:30pm or 2:00pm - 10:00pm at our Upper St. Clair campus.

Admissions Department Essential Functions:

• Greet new patients and those transporting them upon arrival and guide them to the Admissions Area.
• Responsible for clerical duties such as managing paperwork, (i.e. Patient Chart creation), and answering phones / taking messages for Admissions staff.
• Maintains confidentiality regarding patients in facility.

Front Desk (Communications) Essential Functions:

• Answers incoming calls, screens, and directs calls to hospital personnel, relays messages as appropriate, and gives directions to hospital.
• Greets visitors to hospital, notifies hospital personnel of arriving visitors or directs them to specific areas of the hospital.
• Monitors the security and safety of the reception area.
• Maintains confidentiality regarding patients and former patients in facility.

Inpatient Department Essential Functions:

• Answers incoming calls, and directs calls to hospital personnel, relays messages as appropriate, and gives directions to hospital.
• Transports Patients through Hospital setting for Visitation.
• Assists with placing outgoing calls to patient families
• Assists with Patient Zoom Meetings
• Maintains confidentiality regarding patients and former patients in facility.
• May assist with some light clerical duties as needed.

Other Functions:

• Perform other functions and tasks as assigned.

Minimum Required Education/Experience/Skills

• High school diploma or equivalent.
• One year operating a Multi-line Phone System experience
• One year Clerical experience preferred
• Maintains competence in identified universal, core and critical competencies.
• Must meet job competencies within 90 days of hire.

IMPORTANT: We are an Equal Opportunity Employer & Drug Free Workplace. Applicants must be 21yrs of age or older.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday

Application Question(s):

• What are your salary requirements?
• Are you able to work the position hours? [Monday - Friday either 1:30pm - 9:30pm or 2:00pm - 10:00pm].

Education:

• High school or equivalent (Required)

Experience:

• Reception: 1 year (Required)
• Multi-line phone systems: 1 year (Required)

Work Location: In person

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