About Us

As a family-owned company, it’s the people who continue to make STIHL a successful, world-class brand.  Since revolutionizing the forestry industry in Germany with the first electric chainsaw in 1926, the STIHL name has remained synonymous with outstanding innovations, high-quality products and comprehensive service.

STIHL is seeking a highly motivated, passionate Administrative Assistant to join our team at STIHL's corporate headquarter in Virginia Beach, VA! With competitive compensation, excellent benefits and exciting growth potential, it's a great time to join the STIHL team.

Position highlights include:

• Competitive Compensation
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability
• Pension Plan & 401k with employer match
• Vacation, Sick, & Paid Holidays
• Competitive Pay with multiple bonus opportunities

Job Duties & Responsibilities

• Receives customer complaints and questions and resolves by providing information requested.
• Contacts other personnel when necessary to resolve issues, such as ship dates, damaged goods from transit, or warranty.
• Processes bills due from branch and forwards to STIHL Inc. for payment.
• Operates computers and peripheral equipment to process data, generate reports, and maintain the data integrity of the system.
• Observes system operation and makes adjustments as necessary.
• Calls in additional technical support to repair or replace broken items or processes.
• Receives callers, both in person and on the telephone, determines nature of business, and directs callers to destination as dictated by each situation.
• Provides additional administrative support for projects, such as advertising campaigns/mailings, processing co-op claims, processing Bid Assistance claims, generating and distributing communications internally and externally.
• Processes parts returns as well as dealer close-out returns.
• Sets up outside meetings such as advertising meeting, technical schools, etc.
• Provides administrative support to management team.
• All work affecting product quality shall be competent on the basis of appropriate education, training, skills, and experience.
• Performs additional related duties as required.

Specifications

• High school diploma or equivalent.
• One to three months related experience and/or training.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift

Work Location: In person

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