Account Receivable Manager Job at Auto Wares Inc Group

Auto Wares Inc Group Lansing, MI 48912

Account Receivable Manager

Auto-Wares Group of Companies is family owned and operated in Michigan, Illinois, Indiana, Ohio and Wisconsin with values focused on providing you with all your automotive aftermarket part needs and exceptional customer service. Founded in 1976 with humble beginnings in Grand Rapids, MI, Auto-Wares has grown into a substantial distribution network specializing in extensive inventory, product knowledge, and full service programs. We support nearly 500+ Auto Parts Stores, 700+ AVBTB Certified Service Centers and 36,000+ Wholesale Accounts in the Midwest. Whether you're a customer, vendor, or employee, we like to think of you as more than business partners, you’re part of our family. Working for Auto-Wares means more than simply taking a job; it means you are investing in your future. We have been recognized for our focus on employee career development and education as the recipient of the 2021 Auto Care Career and Education Award from the Auto Care Association.

The accounts receivable manager position is responsible for the collection of accounts receivable for the company. This includes collecting on past due accounts, identifying specific account issues, researching and resolving customer issues, and overseeing accounts receivable staff.

Responsibilities include:

  • Demonstrate positive attitude work ethic and professionalism with customers, staff, & co-workers

  • Strong communication and organizational skills

  • Production of complete and accurate work

  • Work with the sales team and management to ensure company policies are being followed

  • Being proactive in working with new and existing customers to ensure their credit needs are being met while ensuring that balances are still being collected timely

  • Oversees the collection process of past due accounts

  • Create, review, and monitor pay agreements

  • Maintain customer credit file

  • Maintain and monitor daily, weekly, monthly reports which aid in the collection activity

  • Supervise accounts receivable staff as needed to resolve difficult customer issues and to encourage staff development

  • Monitor employee accounts.

  • Collection agency administration (update and follow-up)

  • Gather and process accounts for Small Claims Court

  • Make recommendations for adjustments to customer accounts and write-offs of uncollected balances

  • Assist Credit Manager and other management as needed

Desired Qualifications:


  • 5+ years of collection & management experience.
  • Have a thorough knowledge of credit-related laws.
  • Be willing to travel to other office locations periodically.
  • Have considerable experience with customer negotiations.



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