General Manager Wingstop | Kickin’ Wing LLC.

Since 1994, Wingstop has been serving the ultimate buffalo-style chicken wings and providing a superior guest experience at an exceptional value, every day. We are the “Wing Experts!” There are over 1000 Wingstop locations worldwide. We are one of the fastest-growing restaurant concepts in the country.

Kickin’ Wing, LLC is searching for an Assistant General Manager for their Wingstop in North Charleston, SC. The primary role of the Assistant General Manager will be to work in tandem with franchisee to provide exceptional service and quality to the customers, and lead the front and back of the house in all areas. The ideal candidate is focused on excellent customer service and excellent operational results. S/he has demonstrated restaurant leadership experience and has a passion for growing the business.

Essential Duties and Responsibilities:

• Responsible for recruiting, selecting, orienting, training, assigning, scheduling team members and handling call outs/schedule changes
• Manage performance, including coaching, counseling, and disciplining team members.
• Communicates job expectations to the staff; plans, monitors, and reviews performance of employees; plans and reviews compensation actions; enforces policies and procedures.
• Perform regular restaurant inspections to ensure team and restaurant is meeting standards.
• Ordering and tracking inventory and ensures accurate record keeping.
• Identifies and resolve issues with food preparation.
• Helps team handle customer service issues with grace, courtesy and with the goal of cultivating happy, returning customers.
• Enforces safety and sanitation requirements

Key Skills/Abilities:

• Guest service mentality; has a genuine desire to serve the guests
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Ability to subjectively measure performance
• Ability to handle numerous job duties essential to running a restaurant.
• Competent in the key areas of responsibility which includes labor management, store operations, and customer care.
• Superior leadership, organizational and time management skills.
• Possesses a confident and professional demeanor.
• Inspires trust, models best practices and cultivates morale and teamwork amongst team members.
• Must thoroughly understand the importance of good hygiene and food handling practices.
• Flexible schedule required, including weekends and nights.
• Minimum of 1 years of restaurant supervisory experience
• Reliable Transportation
• Be able to work at least 40 hours per week
• ServSafe Manager and Alcohol Certificates and are required (may complete after hired)

Additional Information:

• Competitive Pay
• Free Meals while working

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Physical setting:

• Fast casual restaurant

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Charleston, SC 29406: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Restaurant management: 1 year (Required)

License/Certification:

• Driver's License (Preferred)
• ServSafe Manager Certification (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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