We are seeking a Windows Systems Desktop Engineer with a strong background in Windows desktop operating systems, peripheral technologies, as well as excellent problem-solving, communication, and project management skills. As a Windows Desktop Engineer, you will play a critical role in ensuring the stability, security, and efficiency of our organization's Windows-based desktop systems. This position is highly technical and hands-on.

Overview

• Design/Build/Manage/Maintain the Windows 10 user experience on a virtualized platform including Windows based Thin Clients.
• Design/Build/Manage/Maintain peripheral technologies and devices utilized by the Desktop Engineering team, including monitoring tools (Systrack), Thin Clients and laptops.
• Manage end-user technology projects, such as migrations, deployments and introducing new technology solutions
• Maintain awareness of trends analysis to identify and escalate major incidents and problems and escalate quickly
• Provide desktop management automation through scripting to deliver consistent and predictable services
• Ensures systems and workstations are compliant with organizational policies and security standards
• Creation of desktop, laptops and virtual machine baselines for the Windows Desktop Platform
• Tier 3 internal support for escalations where it relates to the Windows workstation platform (software and/or hardware)

Experience

• Strong hands-on experience with Microsoft Windows client and server OS’s, preferably in a virtualized environment
• Experience managing system and user configuration across large, distributed environments
• In-depth understanding of Active Directory; including GPO’s and DNS as applied to the Windows client OS
• Strong understanding of networking concepts and protocols, such as TCP/IP, DNS, DHCP, and VPN
• Experience in Windows Performance Benchmarking and Monitoring Utilities
• Well versed in scripting (PowerShell is a priority)
• Understanding of Digital Workspace Tools including Microsoft Office, O365, Box and conferencing software (Zoom, MS Teams)
• Familiarity of deployment and management tools (Intune, SCCM)
• Understanding of Virtual Desktop Infrastructure architectures and the underlying hardware utilized by VDI
• Ability to write technical and Presentation management documentation (system design and engineering documents)
• Have a troubleshooting mindset (i. e. parsing event log, utilizing System Internals tools)
• Strong verbal and written communication skills
• Proven ability to manage multiple tasks and priorities in a fast-paced, deadline-driven environment.

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities [1]to contact us if you are an individual with a disability and require accommodation in the application process.

Links:
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[1] https://www.yoh.com/applicants-with-disabilities
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