Pivotal Health Care is a family of retirement communities dedicated to providing quality and innovative senior living communities. We focus on enriching the lives of our residents through purpose, passion & joy in life! Here at Pivotal, we believe our team members are a vital role in our communities success! If you're in search of a family based organization with a culture of care and you have the passion for providing quality services to seniors - keep reading!

Our beautiful, 5 star, boutique style communities offer several levels of living including: independent living, assisted living, short-term rehab, and long-term care. With our smaller boutique style model, we are able to strive to have favorable staff to resident ratios which allows our team members to have the time to build meaningful relationships with our residents.

Role:

We are seeking a dedicated Concierge - Receptionist to join our Maggie's Place team! The Concierge - Receptionist is the first point of contact at the Community and will greet all internal and external customers that come into the community. The Concierge should have a positive and warm 'Yes I Can' attitude in providing the customer service needs of our retirement communities.

Responsibilities:

• Answer and direct all in-coming phone calls
• Greet all customers and direct them as needed
• Have working knowledge as to the roles and responsibilities of management staff
• Ability to communicate effectively the services and products that Community offers
• Assist Business Manager with AP coding, statements, and Resident Trust Fund

Qualifications:

• High School diploma or equivalent. Be computer literate and familiar with Microsoft Office products.
• Receptionist experience preferred.

Pivotal Health Care's family of Retirement Communities include:

• Colonial Village, Overland Park, KS
• Maggie's Place, Overland Park, KS
• Westchester Village, Lenexa KS
• Linden Woods Village, Gladstone, MO
• Prairie Vista Village, Altoona, IA
• Terrace Glen Village, Marion, IA
• Cedar Ridge Village, West Des Moines, IA
• Northridge Village, Ames, IA
• Kennybrook Village, Grimes, IA
• Scenic Living Communities, Iowa Falls, IA

Pivotal Health Care is an equal opportunity employer and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability of any other characteristic protected by law. The Pivotal Health Care family of companies is proud to be a tobacco-free campus, including but not limited to electronic cigarettes. Pivotal Health Care follows CMS and CDC protocols when considering COVID-19 vaccination.

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