Veterans Services Officer Job at State of Connecticut - Department of Veterans Affairs
State of Connecticut - Department of Veterans Affairs Milford, CT
- UNIT: Office of Advocacy and Assistance (OAA)
- LOCATION: Milford
- SCHEDULE: Full-time, 40 hours per week, first shift, Monday through Friday
- Position Number: 135487
- We offer a competitive benefits plan that includes healthcare coverage, a retirement plan as well as paid time off, including 13 paid holidays per calendar year.
- We encourage a strong work/life balance for all state employees.
- We offer opportunities for professional and personal growth.
- We have limitless areas for you to perform relevant and significant work.
- Engage in a rewarding career;
- Provide support to a division that is passionate about improving the lives of those we serve;
- Assist our clients so they can achieve success;
- Make a difference in the public sector;
- Work together in a collaborative team environment.
Selection Plan
- In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
- You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.
- In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
- All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
- This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
- Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
- This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
- NOTE: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
- The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
- Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
- Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics.
- Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.
- Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment, please contact Jensine Tran at jensine.tran@ct.gov.
PURPOSE OF JOB CLASS (NATURE OF WORK)
EXAMPLES OF DUTIES
KNOWLEDGE, SKILL AND ABILITY
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
PREFERRED QUALIFICATIONS
- Experience reviewing and processing applications
- Experience reviewing and processing claims for benefits
- Experience interviewing prospective clients to determine eligibility, needs, and qualification for services
- Experience researching, interpreting, and applying complex state and federal law, regulations, and policies
- Experience conducting public outreach events to inform potential clients on the availability of services and benefits
SPECIAL REQUIREMENTS
1. Incumbents in this class must satisfy one of the following:
a. served in time of war for at least ninety (90) days, unless separated from service earlier because of a service connected disability.
b. received an honorable discharge from or been released under honorable conditions from active service in the Armed Forces as defined in accordance with Section 27-103 of the Connecticut General Statutes.
c. been awarded the Armed Forces Expeditionary Medal for service in the armed forces.
2. Incumbents in this class will be required to complete a course in veterans benefits within one (1) year of employment and must be accredited by the U.S. Department of Veterans Affairs.
3. Incumbents in this class may be required to travel.
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