The Venue Manager is responsible for overseeing the day-to-day operations of a venue, ensuring that all aspects of the venue run smoothly and efficiently. The ideal candidate will have a strong background in management, with a minimum of three years of experience in a management role. The Venue Manager will be responsible for maintaining high levels of customer satisfaction, managing the venue's budget, and coordinating events.

The Venue Manager will be responsible for hiring, training, and managing staff, ensuring that all team members are performing their duties to the highest standard. This will include creating work schedules, conducting performance reviews, and providing coaching and feedback as necessary. In addition to managing staff, the Venue Manager will be responsible for ensuring that the venue is maintained to the highest standards. The Venue Manager must also be able to work well under pressure and be comfortable multi-tasking in a fast-paced environment. They should be able to prioritize tasks, delegate responsibilities, and ensure that all tasks are completed on time and to a high standard.

Overall, the Venue Manager will play a critical role in the success of the venue, ensuring that it operates smoothly and efficiently, and that guests are always satisfied with their experience. The ideal candidate will have a proven track record of success in a management role, exceptional communication skills, and a passion for providing exceptional customer service.

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Qualifications

• High School Diploma/GED or equivalent combination of education and experience
• Three (3) years minimum management experience and knowledge of total operations
• ServSafe Certification and all local/state required certifications (provided in training)
• Proven leadership and motivational skills
• Displays a professional appearance and is a positive role model within the restaurant and corporate office
• Strong verbal and written communication skills
• Strong ability to multitask projects simultaneously
• Holds self and others accountable to consistently maintain high-performance standards
• Expected work week of 50 hours minimum; higher volume seasons and heavier work weeks are expected
• Basic computer knowledge (Microsoft Office) and office skills required

Responsibilities

• Manage the entire operation of the venue, including daily decision-making, staff support, guest interaction, scheduling, kitchen operations, P&L, cost controls/management, inventory regulation, building sales, community involvement, all safety and security standards, profitability expectations, and effective planning while upholding standards, product quality, and cleanliness
• Maintain the ability to multitask and adapt to changing priorities
• Exercise good judgment and effective decision-making
• Provide effective coaching and delegation to the management team with timely follow-up
• Maintain staffing at standard labor ratios and ensure the venue is properly staffed to par at all times
• Plan accordingly and proactively hire to seasonal pars
• Coach staff and managers according to operational and procedural needs, maintaining high standards, and following up on specific direction provided

Benefits

Competitive salary, Strong medical benefits plan (health, dental, and vision) with 50% company contribution, 401k opportunity, Flexible spending account, Quarterly bonus plan, Vacation/PTO, Manager comp card, Daily shift meals, Referral program, Flexible scheduling, Parking included

Job Type: Full-time

Pay: Up to $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Washington, DC 20002: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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