Training Administrative Assistant Job at Prime, Inc.
Prime's enviable reputation within the transportation industry is a culmination of more than forty-five years of dedication to a unique corporate culture which seeks the most qualified professionals and routinely rewards them accordingly. Every Prime associate, driving and non-driving alike, is selected for their outstanding ability to perform well beyond typical expectations.
Positive, enterprising and highly-motivated individuals who possess the talent, creativity and drive to excel, routinely succeed once they join the Prime Team. The stated goal of Prime is simply to strive to be the best, not necessarily the biggest. The Prime Team cooperates to exceed customer requirements by providing exceptional customer service.
Prime has been built on the simple, yet significant philosophy that providing the best staff with the best equipment, the best support system and the best training ultimately leads to the best customer service. Prime's continued success is a direct result of a corporate culture that instills and inspires each associate to remain committed to reaching the pinnacle of their inherent potential.
Summary: This associate will primarily provide support to the orientation department by performing the following duties:
Essential Duties and Responsibilities include the following:
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- Coordinate and facilitate training of PSD students.
Student/Instructor assignments using current matching process.
Continual open communication with Operations, Recruiting, Safety, and Orientation departments.
Monitoring and scheduling PSD training and CDL testing times
- Assisting CDL examiners with CSTIMS, AS400 test scheduling and data entry.
- Auditing CDL testing paperwork for errors/omissions.
- Monitoring pad and equipment reservations.
- Instruction and leading tours and other activities.
Communicating Prime culture to all training associates, leading by example.
- Data entry to include weekly adjustment to PSD/instructor/trainee/trainer pay.
- All other duties as assigned.
Qualifications:
QUALIFICATIONS REQUIRED:
Any combination of education, training, and experience providing the following knowledge, skills, and abilities.
Knowledge
Basic knowledge of trucking/transportation industry preferred, but not required. Prior customer service experience preferred.
Abilities
Strong organizational, computer, and customer service skills required. Accurate typing with a minimum 40 WPM. Must be proficient with Microsoft Excel and Word. Multitasking and a flexible schedule required.
Experience, Education, and Training
Four year college degree in a business related field or at least one year in a customer service environment preferred.
Physical Requirements
Must be able to sit for a large portion of the day.
Working Environment
Primarily indoors with heating and cooling regulated in a general office environment. Surroundings can be noisy at times.
Licensing/Certification
None Required.
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