Tasting Room Manager Job at Brooks Winery

Brooks Winery Amity, OR 97101

Brooks is a family owned and operated winery and hospitality company located in the Willamette Valley of Oregon. It is one of the best stories in American wine rooted in family and continued legacies.

Our model is different compared to most tasting rooms as we offer table-side service for three monthly flights, wine by the glass, and bottle service as well as monthly food pairing options to complement our wine. Brooks is one of the busiest tasting rooms in the area with multiple venues for seating, a robust events calendar, and curated private tasting experiences. All of this is offered with an emphasis on creating an exceptional experience for our guests.

Brooks is the only winery in America to be a Certified B Corporation, a member of 1% For The Planet, a member of Ecologi, and Demeter Certified for Biodynamics. More about our commitments can be found on the impact page on our website. We are proud to stand by what we say.The ideal candidate is willing to lead by example, inspire, coach and train the team to execute the best hospitality offered in the region. The position sits on the Company’s leadership team and manages the financial budget and KPIs for the hospitality team.

Skills:

  • Excellent organization and prioritization skills
  • Problem solving with the ability to anticipate and prevent problems
  • Timely, thorough, and professional communication
  • Highly motivated to see others succeed
  • Independent worker who takes initiative
  • Team player who is dedicated to creating an extraordinary experience for guests
  • Committed to advancing the priorities of the Company

Requirements:

  • Experience in managing people in hospitality as well as overseeing wine and food service
  • Office management and coordination
  • Team scheduling
  • Financial reporting
  • Formal education in wine (i.e., WSET, Court of Master Sommeliers, Society of Wine Educators, etc.) is requested from the ideal candidate
  • Managing in a restaurant where wine is a focus is a huge plus
  • Experience with Commerce7 and Tock preferred

Responsibilities:

  • Recruiting, hiring, training, evaluating, scheduling the team for all areas of hospitality.
  • Managing labor budget and meeting goals accordingly.
  • Development of sales goals and training to support such efforts.
  • Develop and maintain curriculum for the daily experience.
  • Scheduling and oversight of the team’s execution of tasting room reservations
  • Maximizing revenue through all facets of the tasting room.
  • Organize and manage the inventory of all tasting room supplies, sundry items, and wine. Order as needed.
  • Track wine inventory and submit weekly wine delivery order.
  • Oversee the execution of all tasting room procedures.
  • Conduct regular meetings with the team as well as daily pre-shift and closing meetings.
  • Maintenance and care of all assets including the equipment (i.e., POS, communication systems, computers, etc.) RTV, furniture, and building maintenance related to hospitality areas.
  • Oversee the set up of the tasting room and grounds for all regular occurring internal events such as Pizza Fridays, summer concerts, cooking classes, pairing classes, etc.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Every weekend
  • Holidays
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Amity, OR 97101: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location




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