Summary

In the role of Systems Administrator I, individuals will be responsible for the implementation and support of all company systems used at Pizza Patron. The individual in this role will posses a thorough understanding of the specific and related systems architecture, both hardware and software.

Key Responsibilities

• Work with internal team members to evaluate and solve technical problems.
• Provides support for multiple systems environments required for proper change management compliance.
• Performs software and/or network administration; including configuration, updates, patches, and hotfixes and license renewals as needed, in conjunction with SaaS partners.
• Provides systems capacity planning, uptime and performance metrics.
• Executes actions necessary to achieve and maintain optimum systems configuration and compliance.
• Propose design, implement configurations, and maintains systems security via appropriate data and configuration standards.
• Configures and tests communication between restaurant/business software and systems.
• Acts as a systems subject matter expert and liaison to business users and technology partners.
• Serves as an escalation point for production and/or system issues and acts as lead contact with various partner Technical Support organizations to resolve outstanding issues within the environments.
• Creates policies and procedures and updates documentation to meet compliance requirements.
• Excellent knowledge of systems and all components including User Management, POS management, etc.
• Good oral and written communications, interpersonal, and organizational skills required.

Required Qualifications

• Minimum three (3) to five (5) years of experience working with systems and software technology.
• Great communication skills, verbal, written, interpersonal, and organizational.
• Experience with the installation and maintenance of systems and software in distributed environments.
• Experience with cloud-based POS and Legacy POS.
• Ability to recognize, analyze, and effectively troubleshoot technical problems in a timely and organized manner using industry best practices/procedures and critical thinking skillsets.
• Exposure to regulatory and compliance processes.
• Able to multi-task in a fast-paced environment.
• Be self-motivated, goal oriented, and a problem solver.
• Able to learn and understand the functional and technical elements of Pizza Patron Technology Stack.

Nice to have

• Experience with Revel, Aloha, OLO, Paytronix, and JamfNow

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• San Antonio, TX 78216: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How many years of working with systems and software technology do you have?
• Do you have experience in cloud-based POS and Legacy POS, if so how many years experience do you have?
• Do you have experience with Revel, Aloha, OLO, Paytronix, and JamfNow?

Work Location: One location

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